IntelliTicks
Chatbots software
Conversational intelligence software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$20 per month
Free TrialFree version
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What is IntelliTicks
IntelliTicks is a chatbot and conversational engagement platform used to automate website conversations, qualify leads, and route visitors to sales or support teams. It targets small to mid-sized businesses and customer-facing teams that want to capture inquiries and reduce manual chat handling. The product typically combines rule-based and AI-assisted chat flows with lead capture, meeting scheduling, and integrations to downstream systems such as CRM and email tools.
Website lead capture workflows
IntelliTicks focuses on converting website traffic into identifiable leads through chat-based forms, qualification questions, and routing. This supports common go-to-market use cases such as booking meetings, collecting contact details, and triaging inbound requests. For teams that rely on inbound web traffic, this aligns well with typical chatbot-driven funnel automation patterns.
Automation for first-line support
The product can handle repetitive questions and basic triage before handing off to a human agent. This reduces the volume of low-complexity chats that require staff attention and helps standardize responses. It fits organizations that need lightweight automation without deploying a full contact-center suite.
Integrations for handoff and follow-up
IntelliTicks is designed to pass conversation data to other systems for follow-up, such as CRM records, email sequences, or ticketing workflows. This helps teams avoid manual copy/paste from chat transcripts and supports attribution for inbound conversations. Integration-driven handoff is a common requirement in this category and is central to operationalizing chatbot interactions.
Limited enterprise contact-center depth
Compared with platforms built for large-scale contact centers, IntelliTicks is less likely to provide advanced workforce tools, omnichannel routing, and deep telephony capabilities. Organizations with complex queues, compliance requirements, or high agent concurrency may outgrow a chatbot-first tool. Buyers should validate scalability, role-based controls, and audit features for enterprise use.
Conversational intelligence may be basic
While it supports conversational engagement, it may not offer the same depth of conversation analytics as dedicated conversational intelligence products (for example, advanced call/meeting transcription, coaching workflows, and revenue intelligence). Teams that need detailed speech analytics, scoring, and coaching pipelines should confirm what is available beyond chat transcripts. Reporting granularity and export options are important to verify during evaluation.
AI quality depends on setup
Chatbot outcomes often depend on how well intents, knowledge sources, and fallback paths are configured. If IntelliTicks relies heavily on rule-based flows, it can require ongoing tuning to maintain accuracy as products and policies change. Buyers should test real-world scenarios, multilingual needs, and escalation behavior to ensure acceptable customer experience.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 — free forever | 60 conversations/month; 1 agent included; 1 month data retention; Live Chat, Website Bot, Facebook Messenger Bot, Conversational Landing Page, Email Reports, Community Support. No credit card required to start. |
| Starter | $20 per month (billed yearly) | 300 conversations/month; 1 agent included (additional agents then $10/month per agent); 3 months data retention; Live Chat, Website Bot, Facebook Messenger Bot, Conversational Landing Page, Email Reports, Flash Responses, Analytics, Integrations, Email Support; WhatsApp Bot available as add‑on (additional API charges). |
| Standard | $80 per month (billed yearly) | 3,000 conversations/month; 2 agents included (additional agents then $10/month per agent); 6 months data retention; all Starter features plus Automated FAQs (NLP), Chat Support; WhatsApp Bot add‑on (additional API charges). |
| Plus | $240 per month (billed yearly) | 30,000 conversations/month (higher tiers shown up to 100,000/month); 5 agents included (additional agents then $10/month per agent); 12 months data retention; Phone Support, Customer Success Manager, Custom Branding; includes Advanced automation and enterprise features; WhatsApp Bot add‑on (additional API charges). |
Notes:
- Prices shown on the official pricing page are presented as "per month, billed yearly." The site includes a Monthly/Yearly toggle; monthly-billed rates are not explicitly visible in the static pricing HTML but may differ when selecting Monthly on the site.
- WhatsApp Bot is listed as an add‑on; the site notes additional WhatsApp API charges apply.
- IntelliTicks also offers white‑label partner plans (Bronze/Silver/Gold) billed yearly (listed as $1000, $2000, $5000) with partner discounts and a separate terms section. |
Seller details
IntelliTicks
Bangalore, India
2016
Private
https://www.intelliticks.com/
https://x.com/intelliticks
https://www.linkedin.com/company/intelliticks
