Rhombus
Video surveillance software
Physical security software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$498 per camera
Free Trial
Free version unavailable
Small
Medium
Large
- Real estate and property management
- Education and training
- Construction
What is Rhombus
Rhombus is a cloud-managed video surveillance platform that combines IP cameras, a web/mobile management console, and cloud services for recording, search, and alerting. It is used by organizations that need centralized monitoring across one or many sites, such as offices, retail locations, schools, and healthcare facilities. The product emphasizes remote administration, role-based access, and analytics features (for example, people/vehicle detection) delivered through a subscription model and managed firmware/software updates.
Cloud-managed multi-site operations
Rhombus centralizes camera management, user access, and monitoring across multiple locations from a single console. This reduces the need to maintain separate on-premises VMS servers per site for many deployments. Remote configuration and health monitoring support distributed teams and managed service workflows.
Integrated hardware and software
The platform is designed to work with the vendor’s camera lineup and cloud services as a single system. This can simplify procurement, deployment, and ongoing support compared with assembling a solution from separate camera and VMS components. Firmware and feature updates are typically delivered through the managed platform, reducing manual update effort.
Built-in search and analytics
Rhombus includes video search and eventing features that help operators review footage more efficiently than manual timeline scrubbing. Common capabilities include motion-based events and object-class detection (such as people/vehicles) depending on camera model and configuration. These features support operational use cases like incident review and basic activity monitoring without requiring a separate analytics stack.
Ongoing subscription cost model
Cloud-managed surveillance typically requires recurring licenses for cloud services, retention, and advanced features. Total cost of ownership can rise over time compared with one-time VMS licensing in some scenarios, especially at larger camera counts. Budget planning must account for renewals and feature tiers tied to subscriptions.
Vendor ecosystem dependence
Because the system is optimized around the vendor’s cameras and cloud services, organizations may face constraints when standardizing on mixed camera brands. This can increase switching costs if requirements change or if existing camera inventories must be reused. Integration breadth with third-party cameras and systems may be more limited than platforms built primarily for heterogeneous environments.
Cloud reliance and constraints
Remote access, centralized management, and some analytics depend on reliable internet connectivity and cloud service availability. Organizations with strict data residency, air-gapped networks, or highly constrained bandwidth may need additional design work or may find the model unsuitable. Retention and performance characteristics can vary based on selected storage/recording architecture and service configuration.
Plan & Pricing
Pricing model: Per-device hardware MSRP + per-device subscription license (license required for cameras; some sensors are sold with no license). License types shown on the site: No Analytics / Professional / Enterprise. License term selection shown (1, 3, 5, 10 years).
Free tier/trial: Free trial available (contact Rhombus for a tailored trial kit that includes cameras, full cloud license, AI analytics, and free shipping/support).
Example costs (official Rhombus MSRP & license amounts shown on Rhombus pricing pages):
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Cameras (MSRP per camera; "Includes hardware and license (MSRP USD)" shown when combining camera + license on the pricing page):
- R120 Mini Dome 2MP – Camera $349; Professional License $149; Total shown: $498 (camera + license, default 1 year).
- R200 Mini Dome 5MP – Camera $499; Professional License $149; Total shown: $648.
- R230 WiFi Dome 5MP – Camera $899; Professional License $149; Total shown: $1,048.
- R410 Dome 8MP – Camera $1,399; Professional License $149; Total shown: $1,548.
- R360S Fisheye 12MP – Camera $1,499; Professional License $149; Total shown: $1,648.
- R540 Standard Zoom Bullet 8MP – Camera $1,499; Professional License $149; Total shown: $1,648.
- R545 Telephoto Bullet 8MP – Camera $1,499; Professional License $149; Total shown: $1,648.
- R520 Mini Bullet 5MP – Camera $899; Professional License $149; Total shown: $1,048.
- R600 Multisensor (4×5MP) – Camera $3,099; Enterprise License $599 (license shown for this model); Total shown: $3,698.
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Relay / On‑prem connector:
- Relay Core N100 – $1,999 per unit (pricing page shows $1,999 and Total $1,999 includes hardware and license for the default configuration).
- Note: To enable AI features on third‑party cameras using the N100 Relay, a Professional or Enterprise license is required per camera (license is per camera).
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Access control / doors:
- DR20 Door Reader – $249 (hardware MSRP).
- DC20 4‑Door Controller – $1,299 (hardware MSRP).
- Door license (per door) – $199 (license amount shown on access control pricing page).
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Sensors & gateways (listed prices per sensor/gateway):
- A100 Audio Gateway – $349; License $149; Total shown: $498.
- E50 Environmental Sensor – $999; License $199; Total shown: $1,198.
- B10 Smart Button – $99 (no license required).
- D20 Door Sensor – $99 (no license required).
- E15 Environmental Sensor – $129 (no license required).
- M15 Motion Sensor – $99 (no license required).
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Alarm monitoring:
- Live Professional Monitoring – License shown $899 (price paid up front; pricing page notes this reflects cost per location; Years 1/3/5 selectable).
Discount / billing notes (as shown on official site):
- Pricing pages show "Years" options (1, 3, 5, 10) when configuring total cost, indicating multi‑year term selections.
- Rhombus states products are available from Authorized Rhombus Resellers who can offer flexible payment options and custom quotes; the site provides "Request Custom Quote" and "Download Pricing Sheet".
Other official notes from Rhombus site:
- All cameras include a 10‑year warranty (stated on the pricing page).
- "All of our cameras require an ongoing license to operate" (Pricing FAQ).
- License covers cloud services, updates, and ongoing feature improvements; license is described as per‑camera where applicable.
Free plan / free trial summary (official site):
- Permanently free plan/tier: Unavailable on the official Rhombus pricing pages (no "free forever" tier shown).
- Time‑limited free trial: Available — Rhombus provides a free trial kit by contacting the team (trial includes cameras, full cloud license, AI analytics, free shipping/support).
Seller details
Rhombus Systems, Inc.
Sacramento, CA, USA
2016
Private
https://www.rhombus.com/
https://x.com/RhombusSystems
https://www.linkedin.com/company/rhombus-systems/
