Booksy Biz
Merchant marketing software
On-demand wellness software
Business scheduling software
Appointment reminder software
Calendar software
Online appointment scheduling software
Spa and salon management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$29.99 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Retail and wholesale
- Arts, entertainment, and recreation
- Public sector and nonprofit organizations
What is Booksy Biz
Booksy Biz is a spa and salon management platform used by service-based businesses such as barbershops, hair salons, nail salons, and wellness providers to manage appointments and day-to-day operations. It combines online booking, calendar and staff scheduling, client management, and automated reminders in a single system. The product also includes customer-facing discovery and booking through the Booksy marketplace, which can be used alongside direct booking links and business profiles.
End-to-end appointment workflow
Booksy Biz centralizes online booking, calendar management, and appointment reminders to reduce manual scheduling work. It supports common service-business workflows such as managing services, staff availability, and client records. This makes it suitable for small to mid-sized appointment-based teams that need a single operational hub.
Marketplace-driven client acquisition
In addition to business management tools, Booksy provides a consumer marketplace where clients can discover and book services. This can complement a business’s own website and social booking links by adding another booking channel. For businesses that rely on local discovery, this can be a practical differentiator versus tools focused only on internal scheduling.
Client communication and reminders
The platform includes automated notifications and reminders to help reduce no-shows and late arrivals. It also supports ongoing client communication tied to appointments and client profiles. These features are particularly relevant for high-volume service providers where missed appointments directly impact revenue.
Marketplace dependency trade-offs
Using the marketplace channel can introduce reliance on a third-party discovery environment rather than fully owned acquisition channels. Businesses may need to manage how branding, pricing, and availability appear in a shared marketplace context. This can be a limitation for operators that want tighter control over customer acquisition and presentation.
Complexity for solo operators
The breadth of features (operations, marketing, marketplace presence) can be more than a solo provider needs if they only want basic scheduling and reminders. Setup and ongoing configuration for services, policies, and notifications may take time. Some users may prefer a simpler calendar-first tool for lightweight use cases.
Fit varies by vertical needs
Spa/salon businesses often require specialized workflows (e.g., resource/room scheduling, packages, memberships, deposits, and complex commission rules). Depending on the exact business model, additional configuration or workarounds may be required. Organizations with advanced multi-location or enterprise reporting needs may find limitations compared with more enterprise-oriented suites.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Booksy Biz (core subscription) | $29.99 per month + tax | All features included (24/7 online booking, built-in marketing tools, client & calendar management, detailed stats & reports, marketplace listing). No hidden fees. No commitment — cancel anytime. Payment processing & hardware not included. Try free for 14 days (no credit card required). |
| Additional user (per staff member) | $20.00 per month per additional user + tax | Individual calendars, staff login, commission tracking, performance reports. (Pricing/local amounts may vary by country — e.g., other locales show different currency amounts). |
| Boost (marketing feature) | Free to turn on; commission-based (one-time) | No monthly fee. When Boost finds a new client, Booksy charges a one-time 30% commission on that client’s first visit. Minimum commission $10; maximum commission $100. Charged only for visits that occur. |
| Payment processing (Booksy Payments / Tap to Pay / Mobile Payments) | Usage-based transaction fees | Mobile payments & keyed entry: 2.69% + $0.30 per transaction. Booksy Card Reader: 2.49% + $0.10 per transaction. Tap to Pay: 2.49% + $0.20 per transaction. Next-business-day payouts: free. Fast payouts (30 minutes): 1.5% fee. $20 chargeback fee. |
| Hardware (card readers) | One-time costs | BBPOS WisePOS E: $219.85 + shipping. Stripe Reader M2: $53.10 + shipping. |
Seller details
Booksy International Sp. z o.o.
Warsaw, Poland
2014
Private
https://booksy.com/
https://x.com/booksy
https://www.linkedin.com/company/booksy/
