GlossGenius
Business scheduling software
Retail POS systems
Appointment reminder software
Calendar software
Online appointment scheduling software
Personal training software
Studio management software
Medical spa software
Spa and salon management software
POS software
Fitness software
Health care software
Specialty practice management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$24 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Retail and wholesale
- Arts, entertainment, and recreation
- Accommodation and food services
What is GlossGenius
GlossGenius is a spa and salon management platform that combines online booking, client management, payments, and point-of-sale capabilities for beauty and wellness service providers. It is used by independent professionals and small teams to manage appointments, accept card payments, and run day-to-day operations from web and mobile interfaces. The product emphasizes client-facing booking and messaging workflows alongside integrated payment processing and basic business tools such as deposits, cancellation policies, and reporting.
Integrated booking and payments
GlossGenius combines online appointment scheduling with built-in payment acceptance, reducing the need to connect separate scheduling and payment tools. It supports common service-business workflows such as deposits, no-show/cancellation policies, and tipping at checkout. This integration typically simplifies reconciliation because appointment and transaction records live in the same system.
Client communication workflows
The platform includes appointment reminders and client messaging features designed for service-based businesses. These tools help automate confirmations and reduce manual follow-up for reschedules and no-shows. Centralizing communication history with client profiles can also support repeat-visit management.
Beauty and wellness focus
GlossGenius is oriented around salon/spa-style services, with features aligned to appointment-based selling rather than general-purpose CRM pipelines. It supports service menus, staff scheduling concepts, and client profiles that fit personal care businesses. This specialization can reduce configuration effort compared with broader sales or CRM platforms.
Limited enterprise CRM depth
GlossGenius is not designed as a full sales CRM with advanced pipeline management, territory models, or complex forecasting. Organizations that need multi-stage deal workflows, extensive automation, or deep revenue intelligence typically require additional systems. Reporting and customization are generally more operational than enterprise-grade.
Narrower fit outside salons
While it can be used by adjacent appointment-based providers, the feature set and terminology are optimized for beauty and wellness services. Businesses in regulated clinical settings or specialty medical practices may need more robust clinical documentation, compliance controls, or insurance/billing workflows. As a result, it may not fully replace dedicated healthcare practice management tools.
POS complexity may be limited
For retail-heavy operations, POS requirements such as advanced inventory, purchasing, multi-location stock transfers, and complex promotions can exceed what service-first platforms typically provide. Teams with sophisticated retail operations may need integrations or a separate retail system. Hardware options and in-store workflows can also be more constrained than dedicated retail POS suites.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | $28 per month (month-to-month); $24 per month (billed annually — save 14%) | Custom Booking Website; Unlimited Client Notifications; Email & Text Marketing; Inventory & Retail Management; Packages & Memberships (NEW). Includes flat 2.6% payment processing rate; 24/7 online booking; free data transfer; free same-business-day payouts (Mon–Thu). |
| Gold (Most popular) | $56 per month (month-to-month); $48 per month (billed annually — save 14%) | Everything in Standard plus Forms & Waivers; Google Booking & Reviews; Automated waitlist; Time Tracking; Room & Resource Management (NEW); increased text credits. |
| Platinum | $168 per month (month-to-month); $148 per month (billed annually — save 12%) | Everything in Gold & Standard plus Team Goal Setting & Analytics; Customizable commissions; Google Marketing Analytics; higher SMS/text marketing limits; expedited support. |
Plan add-ons & extras (from official site):
- Advanced Medspa Package (Beta): HIPAA-oriented features (SOAP notes). Free during Beta for Gold and Platinum members.
- Payroll: $40/month + $6/seat.
- Payment processing: flat 2.6% rate included; instant payouts available for an additional 1.8% fee; 50% discount on Tap & Go card readers noted.
- Free 14-day trial (no credit card required).
Seller details
GlossGenius, Inc.
New York, NY, USA
2016
Private
https://www.glossgenius.com/
https://x.com/glossgenius
https://www.linkedin.com/company/glossgenius/
