Onfleet
Grocery delivery software
Food delivery software
Fleet management software
Fleet tracking software
Route planning software
Last mile delivery software
On-demand delivery software
Distribution software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$599 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Media and communications
- Healthcare and life sciences
- Arts, entertainment, and recreation
What is Onfleet
Onfleet is a last-mile delivery management platform used to plan routes, dispatch drivers, and track deliveries in real time. It is typically used by retailers, grocery and meal delivery operators, couriers, and field service teams that run local delivery fleets or third-party drivers. The product combines a web-based dispatcher console, a driver mobile app, customer tracking/notifications, and APIs/webhooks for integrating with order and commerce systems.
Strong dispatch and tracking
Onfleet provides a dispatcher dashboard for assigning work, monitoring driver locations, and tracking delivery status in real time. It supports proof-of-delivery workflows such as signatures, photos, and notes to document completion. Customer-facing tracking links and notifications help reduce “where is my order” inquiries. These capabilities align with operational needs for on-demand and scheduled local delivery.
Route optimization and batching
The platform includes route planning features to sequence stops and create efficient routes across multiple drivers. Dispatchers can batch and schedule deliveries to balance workload and meet time windows. This is useful for grocery and food delivery operations that manage many short-stop routes. The tooling focuses on execution in the field rather than only order capture.
API-first integration options
Onfleet offers APIs and webhooks to connect delivery execution with upstream systems such as eCommerce, POS, OMS, or custom order intake tools. This supports embedding delivery tracking and status updates into existing workflows. Integration options can reduce manual dispatch work when order volume increases. It is a fit for teams that need programmatic control over dispatch and status events.
Not an end-to-end marketplace
Onfleet focuses on delivery execution (dispatch, routing, tracking) rather than providing a consumer marketplace for demand generation. Businesses still need separate tools for ordering, payments, merchandising, and customer acquisition if those are required. For some food and grocery operators, this means additional vendor coordination. The product is best suited when the business controls its own orders and delivery operations.
Limited deep fleet maintenance
While it supports fleet tracking and driver operations, it is not primarily a vehicle maintenance or asset lifecycle management system. Organizations needing preventive maintenance schedules, parts inventory, fuel programs, or compliance-centric fleet modules may require additional software. This can matter for larger owned-fleet environments beyond last-mile delivery teams. The platform’s strength is delivery workflow execution rather than full fleet administration.
Optimization depends on data quality
Routing and ETA performance depend on accurate addresses, service times, time windows, and operational constraints configured in the system. If upstream order data is inconsistent, dispatchers may need manual adjustments. Complex delivery models (multiple depots, specialized constraints, mixed service types) can require careful configuration and process design. Teams should plan for onboarding time to standardize data and workflows.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Launch | $599 per month | Includes 2,500 delivery or pickup tasks; Unlimited users; Photo & signature proof of delivery; Driver-dispatcher chat; Basic route optimization; Status & ETA-triggered notifications; Driver pay calculation; 90-day historical reporting; Ready-to-use integrations; API & webhook access; Email and scheduled phone support; Branded tracking experience. |
| Scale | $1,299 per month | Includes 5,000 delivery or pickup tasks; Everything in Launch; Barcode scanning; ID scanning and age verification; Customized completion requirements; Advanced route optimization (with API access); Dynamic ETA notifications; Auto-dispatch; Custom fields; Operational Command Center; 1-year historical reporting; Guided onboarding. |
| Enterprise | $2,999 per month (starting) | Everything in Scale; 10,000+ delivery or pickup tasks; Multi-brand and multi-region support; Enhanced branding and telephony capabilities; Enterprise SSO; Lifetime historical reporting; Premium onboarding, implementation, and support; Contact sales for custom solutions. |
| Courier Suite (add-on) | $299 per month (starting) | Specialized last-mile delivery add-on for couriers/carriers; Customizable service and rates; Client-facing order entry and tracking portals; Automated e-commerce order intake and integrations; Address Book; Customizable tracking, notifications, and branding settings; Client invoicing; Order label creation and printing. |
Seller details
Onfleet, Inc.
San Francisco, CA, USA
2015
Private
https://onfleet.com
https://x.com/onfleet
https://www.linkedin.com/company/onfleet/
