BentoBox
On-demand catering software
Food delivery software
Restaurant reservations software
Restaurant management software
On-demand delivery software
Hospitality software
Reservation software
Restaurant software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$19 per location per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Media and communications
- Retail and wholesale
- Arts, entertainment, and recreation
What is BentoBox
BentoBox is a restaurant-focused platform that provides website hosting and design, online ordering, and marketing tools to help restaurants manage digital guest interactions. It is used by independent restaurants and small groups to take direct orders, manage menus and content, and run promotions from a centralized system. The product emphasizes first-party ordering and branded web experiences rather than operating as a third-party marketplace.
Integrated restaurant website platform
BentoBox combines website CMS, menu management, and restaurant-specific templates in one system. This reduces reliance on separate web agencies or generic site builders for common restaurant needs like menus, locations, and hours. It supports multi-location structures for small groups that need consistent branding and centralized updates.
First-party online ordering
The platform supports direct online ordering through the restaurant’s own site, which can help reduce dependence on marketplace-based ordering channels. Restaurants can control branding, item presentation, and guest data capture within their owned digital properties. This approach fits operators that want to prioritize direct relationships over aggregator-driven demand.
Marketing and guest engagement tools
BentoBox includes tools such as email capture, promotions, and analytics to support restaurant marketing workflows. These features help restaurants run campaigns tied to their web and ordering experiences without stitching together multiple point solutions. Reporting focuses on digital performance signals relevant to restaurant operators.
Not a full POS replacement
BentoBox primarily addresses web presence, ordering, and marketing rather than end-to-end in-store operations. Restaurants typically still need a separate POS for payments, kitchen workflows, and in-house order management. This can add integration and operational complexity depending on the existing tech stack.
Delivery logistics not core
While it supports online ordering, BentoBox is not primarily a delivery network or courier management system. Restaurants that need built-in driver dispatch, broad consumer discovery, or marketplace demand often require additional services. This can limit suitability for operators seeking an all-in-one on-demand delivery solution.
Reservations coverage varies
Reservations are not the central focus of the platform compared with dedicated reservation systems. Restaurants with complex reservation rules, waitlist management, or high-volume table management may need a specialized reservations product. This can lead to additional vendor relationships and potential data silos.
Plan & Pricing
| Plan / Module | Price | Key features & notes |
|---|---|---|
| Takeout & Delivery (Online Ordering) | $49 per month per location (when added to a BentoBox-powered website) — or $79/month for standalone first location | Commission-free storefront; note: official Takeout & Delivery includes a $0.99 per-order fee (per BentoBox commission calculator) and typical credit-card processing is handled separately. Requires contacting sales for full website/marketing bundles. |
| QR Order & Pay | $19 per month per location | QR Order & Pay module for dine-in ordering; includes a $0.99 diner speed-of-service fee (waived for follow-up orders from same device). Integrates with Square or Stripe. |
| Dine‑In Ordering (license) | Free for existing Bento Ordering customers; standalone license $49/month for existing customers using Bento Ordering; $79 for standalone new-customer first location (as described on BentoBox product/blog pages) | Dine-in ordering is provided at no additional charge to restaurants already using BentoBox Online Ordering; standalone license/offer levels shown on official product pages/blog. |
| Reservations (table & guest management) | $199 per month per location + $250 one-time setup fee (price shown on BentoBox reservation product/blog pages) | Reservation and table-management product; no per-cover fees according to BentoBox. |
| Foundations / Signature / Elevated (bundled plans) | Not listed publicly — contact sales / custom quote | Bundled packages composed of BentoCore + selected modules. Official pricing page lists bundle names and features but does not publish standard monthly prices. |
| BentoCore (core platform) | Not listed publicly — contact sales / custom quote | Core components (Diner Database, Menu Management, Brand Center, Email & SMS marketing) are listed as the base for all bundles/modules. |
Notes: Prices and module fees above are derived directly from BentoBox official site pages (pricing page, product pages, help/FAQ, commission calculator, and product blog pages). Where the official site does not publish a price, the table notes that sales contact/custom quote is required.
Seller details
BentoBox
New York, New York, United States
2013
Private
https://www.bentobox.com/
https://x.com/getbentobox
https://www.linkedin.com/company/bentobox
