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Oddle Online Ordering System

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Pay-as-you-go
Free Trial unavailable
Free version unavailable
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User industry
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What is Oddle Online Ordering System

Oddle Online Ordering System is a restaurant online ordering platform used to take pickup and delivery orders through branded web ordering and related digital channels. It targets restaurant groups and food & beverage operators that want to manage direct ordering, menus, and order workflows without relying solely on third-party marketplaces. The system typically supports menu configuration, order throttling/time slots, payments, and integrations to operational tools such as POS and delivery partners. Oddle also offers adjacent modules (e.g., reservations and loyalty in some markets), positioning the ordering system as part of a broader restaurant commerce stack.

pros

Direct ordering for restaurants

The product focuses on first-party ordering experiences that restaurants can run under their own brand, which helps support direct customer relationships. It supports common ordering needs such as menu management, pickup/delivery options, and scheduled ordering. This aligns well with operators looking to diversify away from marketplace-only demand. It is designed for multi-outlet workflows common in restaurant groups.

Operational controls and throttling

Oddle supports operational features that help manage kitchen and delivery capacity, such as time slots, lead times, and order limits. These controls can reduce peak-time overload compared with simpler ordering widgets. The platform is oriented toward day-to-day restaurant operations rather than only last-mile dispatch. This is useful for brands that need consistent service levels across locations.

Ecosystem and integrations focus

The system is commonly deployed alongside integrations to POS and other restaurant systems to reduce manual re-entry of orders. It can also connect to delivery/logistics partners depending on market and implementation. This integration approach supports more automated order flow than standalone ordering pages. It fits organizations that want a configurable stack rather than a single marketplace channel.

cons

Integration coverage varies by market

POS and delivery-partner integrations can be market-specific and depend on the restaurant’s region, POS model, and implementation scope. Some operators may need custom work or middleware to achieve full automation. This can increase deployment time compared with solutions that have standardized integrations for a given geography. Buyers should validate exact POS versions and supported delivery partners upfront.

Less emphasis on dispatch optimization

Compared with dedicated last-mile delivery management tools, the product’s core value is ordering rather than advanced driver dispatch, routing, and fleet analytics. Restaurants running their own courier fleets may need an additional delivery management system for route optimization and driver app workflows. This can add cost and operational complexity. It is better suited to brands that outsource delivery or use partner networks.

Implementation and configuration effort

Multi-location menu setup, modifiers, taxes/fees, and operational rules often require careful configuration to match in-store processes. Larger brands may need project management and training to standardize workflows across outlets. Ongoing changes (seasonal menus, pricing, hours) require disciplined content management. Organizations without dedicated digital operations staff may find maintenance burdensome.

Plan & Pricing

Pricing model: Pay-as-you-go Free tier/trial: No permanent "free plan" or time-limited free trial is stated on the official site; Oddle provides "Free Tools Included" for every account but charges usage fees for core services. Example costs:

  • Online Ordering – 10% per successful order (usage/commission fee).
  • Reservation System – From $0.30 per booking; volume tiers shown: Tier 1 (1–100/mo): $0.60 per booking; Tier 2 (101+/mo): $0.30 per booking.
  • Payment Terminal – From 1.4% + $0.08 per transaction; Standard: 2.3% + $0.08; Qualifying: 1.4% + $0.08 (contact sales for qualifying rate).
  • Loyalty Program (usage-based per action) – New enrolment: $0.35; Return-customer transaction: $0.70.
  • Delivery (when using Oddle 3PL partners) – base delivery fees and surcharges vary by vehicle/distance (examples from Singapore help centre: Bike from $13; Car <10km $21, >=10km $23; Van $37) plus weekend/holiday/dynamic surcharges. Discount options: Contact sales for qualifying rates and enterprise arrangements; volume pricing shown for reservations. Notes: Official site emphasises "no upfront costs" and "no long-term contracts" and that you "only pay for what you use." All amounts and fees are shown on Oddle's official pricing and help pages; some delivery and regional fees are specified in regional help articles (Singapore).

Seller details

Oddle Pte. Ltd.
Singapore, Singapore
2014
Private
https://oddle.me/
https://x.com/oddle_me
https://www.linkedin.com/company/oddle/

Tools by Oddle Pte. Ltd.

Oddle Reservation Platform
Oddle Online Ordering System

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