Interact
Employee advocacy software
Digital signage software
Employee intranet software
Idea management software
Employee communications software
Enterprise social networking (ESN) software
Demand generation software
Brand advocacy software
Team collaboration software
Internal communications software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Interact
Interact is an employee intranet and internal communications platform used to publish company news, manage content and pages, and support employee engagement through social and community-style features. It is typically used by internal communications, HR, and IT teams to centralize information, target communications, and improve content findability. The product is commonly deployed as a SharePoint-based intranet solution and includes tools for governance, publishing workflows, and analytics. It can also support digital signage and campaign-style communications as part of broader employee communication programs.
SharePoint-aligned intranet foundation
Interact is designed to work closely with Microsoft SharePoint environments, which can reduce friction for organizations already standardized on Microsoft 365. This alignment supports common intranet requirements such as structured pages, navigation, permissions, and document access patterns. It also helps IT teams leverage existing identity and security models rather than introducing a completely separate content repository.
Strong internal publishing controls
The platform supports centralized publishing and governance features that internal communications teams use to manage news, pages, and campaigns. These controls help standardize templates and reduce inconsistent content creation across departments. Compared with lighter-weight advocacy-only tools, it is oriented toward intranet-grade content lifecycle management and editorial workflows.
Engagement and community features
Interact includes social-style capabilities (such as communities and interaction features) that support peer-to-peer communication alongside top-down announcements. This can help organizations run engagement initiatives without relying solely on email. It also provides analytics to track readership and engagement with internal content, supporting iterative improvement of communications.
Not advocacy-first by design
While Interact can support employee engagement and communications, it is not primarily an employee advocacy platform focused on social sharing, advocacy content streams, and external amplification measurement. Organizations seeking advanced advocacy workflows (e.g., granular social network publishing controls, advocacy leaderboards, and UTM-based attribution) may need additional tooling. This can increase overall stack complexity for demand generation or brand advocacy programs.
SharePoint dependency considerations
In deployments where Interact is implemented as a SharePoint-based intranet, outcomes depend on SharePoint architecture, governance, and Microsoft 365 administration maturity. Organizations without established SharePoint practices may face longer implementation timelines and higher reliance on IT resources. This can be a constraint compared with more standalone SaaS communications tools.
Limited idea management depth
Interact can support feedback and community discussion, but it is not typically positioned as a full idea management system with structured ideation pipelines, stage-gates, scoring models, and portfolio reporting. Teams that require formal innovation management processes may find the native capabilities insufficient. In those cases, integration with a dedicated idea management product may be required.
Seller details
Interact Software Limited
Private
https://www.interactsoftware.com/
https://x.com/interactsoftware
https://www.linkedin.com/company/interact-software/
