Spike
Conversational marketing software
AI writing assistants
Audio conferencing software
Business instant messaging software
Note-taking software
Shared inbox software
Video conferencing software
Calendar software
Email software
Email client software
Email management software
Email encryption software
Email security software
Internal communications software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Spike
Spike is an email client that presents email threads in a chat-style interface and combines email with team messaging, meetings, notes, and calendar features. It targets individuals and small-to-mid-sized teams that want to manage email and internal communication in one workspace across desktop and mobile. The product supports multiple email accounts and includes collaboration features such as shared inboxes and group conversations. It also offers AI-assisted writing features and optional security capabilities such as encryption for certain plans and workflows.
Chat-style email experience
Spike converts traditional email threads into a conversational view that can reduce back-and-forth and make long threads easier to follow. This approach can be useful for teams that rely heavily on email but prefer instant-messaging style interactions. It also supports group conversations that blend email participants and internal teammates. For organizations comparing conversational engagement tools, this is a distinct UI approach focused on email-first workflows rather than web chat on a website.
Unified communication workspace
Spike combines email, team chat, calendar, notes, and meeting capabilities in one application. This can reduce context switching for users who otherwise juggle separate tools for inbox, messaging, and scheduling. Shared inbox functionality supports team handling of role-based addresses (e.g., support@ or sales@) with collaboration features. The consolidation is most relevant for smaller teams that want a single client experience rather than a broader customer-engagement platform.
Cross-platform and multi-account support
Spike is available on common desktop and mobile platforms and is designed to work with existing email providers via standard email protocols. Users can connect multiple accounts and manage them from one interface, which is practical for people with several workstreams. This can simplify adoption because it does not require migrating away from an existing email domain provider. It also supports real-time communication features alongside email for internal coordination.
Not a full marketing suite
Despite supporting conversational interactions, Spike is primarily an email and internal communications client rather than a full conversational marketing platform. It does not replace systems built for lead capture, routing, qualification, and lifecycle automation across channels. Teams that need deep CRM-centric workflows, attribution, and campaign orchestration typically require additional software. As a result, it may sit alongside, not replace, dedicated customer engagement stacks.
Security controls vary by plan
Spike includes security-oriented features, but the availability and depth of encryption and administrative controls can depend on the plan and deployment model. Organizations with strict compliance requirements may need more granular policy management, auditing, and centralized administration than a general-purpose email client provides. Buyers should validate encryption scope (in transit vs. end-to-end), key management, and retention controls for their use case. This is especially important for regulated industries and larger IT-managed environments.
Limited enterprise governance features
Spike is oriented toward end-user productivity and team collaboration, which can leave gaps for large-scale enterprise governance. Capabilities such as advanced eDiscovery, DLP integrations, complex role-based administration, and extensive API-based administration may be limited compared with enterprise-focused communication suites. Global organizations may also need deeper support for identity, provisioning, and security tooling. Fit depends on whether IT requires centralized control or can allow a lighter-weight client.
Plan & Pricing
Teamspace (Spike Teamspace):
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | Free | Up to 3 members; 1 teamspace; free @spike.team email address; 60 days search history; 15 GB storage per member; Spike AI (limited queries); Standard support. |
| Team | $4 per member / month (billed annually) | Everything in Starter, plus access to Spike AI (unlimited for account owner/additional seats); free custom email domain for 1 year with annual subscription; unlimited search history; 100 GB storage per member; Shared Inbox; 100 MB file upload; Priority support. |
| Business | $8 per member / month (billed annually) | Everything in Team, plus 1 TB storage per member; large file upload up to 500 MB; Video call recording (coming soon); SAML-SSO across devices (coming soon); VIP support. |
Email App (Spike Email App):
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 | Smart Inbox for 1 email address; 1:1 video calls; 60 days search history; 1 GB storage; file upload up to 30 MB; Spike AI (limited queries). |
| Pro | $5 per user / month (billed annually) | Unified Inbox (up to 3 email addresses); 5 participants per video call; unlimited search history; 5 GB storage; file upload up to 100 MB; Access to Spike AI; Priority support. |
| Ultimate | $10 per user / month (billed annually) | Unified Inbox (unlimited email addresses); 10 participants per video call; unlimited search history; 20 GB storage; file upload up to 1 GB; Video call recording (soon); SAML-SSO (soon); VIP support. |
Notes: Monthly billing options are available (higher rates than annual). Enterprise/Custom plans are available via sales contact. All plan details sourced from Spike's official pricing page.
Seller details
Spike Now Inc.
New York, NY, USA
2014
Private
https://www.spikenow.com/
https://x.com/spike
https://www.linkedin.com/company/spikenow/
