
Ring4
UCaaS platforms
VoIP providers
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$12 per user per month
Small
Medium
Large
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What is Ring4
Ring4 is a cloud-based business phone service that provides VoIP calling and SMS using dedicated business numbers on mobile and desktop. It targets individuals and small teams that need separate work and personal lines, basic call handling, and messaging without deploying on-premises telephony. The product emphasizes quick setup, number management, and app-based calling rather than full contact-center functionality.
Fast setup and provisioning
Users can provision a business number and start calling from a mobile app with minimal configuration. This fits use cases where teams need to add lines quickly without hardware or complex PBX setup. The app-first approach reduces dependency on office locations and desk phones.
Business number separation
Ring4 supports keeping a dedicated business identity separate from a personal mobile number. This is useful for sole proprietors and small teams that want consistent caller ID and a single work number across devices. It also supports basic call handling features typically expected from small-business VoIP services.
Mobile-centric calling and SMS
The product combines VoIP calling with SMS in a single workflow oriented around mobile usage. This supports field-based roles that rely on texting and calling customers from a smartphone. It can be simpler to adopt than broader UCaaS suites when video meetings and advanced collaboration are not primary requirements.
Limited enterprise UCaaS depth
Compared with broader UCaaS platforms, Ring4 appears more focused on core calling and messaging than on full collaboration suites. Organizations needing integrated meetings, advanced admin controls, and large-scale device management may find gaps. It may not be the best fit for complex multi-department deployments.
Not a contact-center platform
Ring4 is not positioned as a full contact-center solution with advanced routing, workforce tools, and deep analytics. Teams that require omnichannel queues, QA, and sophisticated reporting typically need a dedicated contact-center platform. This limits suitability for high-volume support or sales operations.
Integration ecosystem may be narrower
Smaller VoIP providers often offer fewer prebuilt integrations and automation options than larger unified communications vendors. If a business depends on CRM/helpdesk integrations, SSO, or extensive APIs, it may require additional validation and potentially custom work. Buyers should confirm integration coverage for their core systems.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Personal | $12 per user/month (annual billing — $144/yr); $15 per user/month (monthly) | 2nd phone number on your device, unlimited calling & texting, voicemail & call recording, iOS & Android apps; 1 number included, additional numbers $15/number/mo; 7-day free trial (no credit card). Source: Ring4 pricing pages. |
| Business | $15 per user/month (annual billing — $180/yr); $20 per user/month (monthly) — NOTE: an alternate official business pricing page also displayed $23 per user/month (annual) and $31/mo (monthly) (see notes) | Shared business phone numbers, business texting & team messaging, IVR/phone menu, SPAM label caller ID removal, carrier registration (one-time $19 waived sometimes), additional numbers $5/number/mo; Call recording add-on $10/number/mo; 7-day free trial (no credit card). Some pages show a higher “Business” price — contact sales recommended for certainty. |
| AI Voice Agents / Business Plus | Custom / Contact Sales | Purpose-built AI agents and enterprise features (dedicated account manager, API & webhooks, custom integrations). Starts at 5 seats for Business Plus. |
Add-ons & notes:
- Call Recording: +$10/number/month (listed as add-on).
- SPAM Label Monitoring: +$5/number/month for additional numbers beyond included.
- Carrier registration & setup: $19 one-time (may be waived for limited time).
- Annual billing discounts are offered (site states ~20–25% savings for annual billing).
Notes on inconsistencies: Official Ring4 pages list the Personal annual price consistently at $12/mo and Personal monthly at $15/mo. Business pricing is shown as $15/mo (annual $180/yr) on some official pages and as $23/mo (annual $276/yr) on another official business pricing page; both pages are on Ring4 domains. If exact current Business price matters, contact Ring4 sales or confirm the pricing toggle (monthly vs annual) when visiting the vendor site.
Seller details
Ring4, Inc.
New York, New York, United States
2018
Private
https://www.ring4.com/
https://x.com/ring4app
https://www.linkedin.com/company/ring4