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Univerge Blue

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
15,99 (currency as displayed on the UK official page; currency symbol not explicitly shown on that page) per user per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Real estate and property management
  2. Construction
  3. Agriculture, fishing, and forestry

What is Univerge Blue

Univerge Blue is a cloud-based unified communications platform that combines VoIP calling, cloud PBX features, video meetings, messaging, and collaboration tools in one service. It targets small to mid-sized organizations that want a single vendor for business telephony and day-to-day communications across desktop and mobile. The product typically bundles calling plans and PBX administration with meeting and team features, with options to integrate with common business applications depending on edition. It is positioned as an operator-style UCaaS offering where telephony and PBX capabilities are central to the deployment.

pros

Integrated cloud PBX and VoIP

Univerge Blue centers on business calling with cloud PBX functions such as extensions, call routing, auto attendants, and voicemail. This makes it suitable for organizations replacing on-premises phone systems while keeping familiar telephony workflows. Compared with meeting-first tools in the space, it puts more emphasis on administrative controls for numbers, users, and call handling. It also supports softphone use across devices, reducing dependence on desk phones for many roles.

Single suite for communications

The platform combines calling, video meetings, messaging, and basic collaboration in one service. This can reduce the need to stitch together separate vendors for telephony and conferencing. Centralized user provisioning and policy management can simplify onboarding and offboarding. For teams that primarily need standard UC functions, the bundled approach can be operationally simpler than maintaining multiple point solutions.

Business-focused deployment options

Univerge Blue is commonly sold with business telephony packaging and service options aligned to organizational rollouts. It supports typical UCaaS requirements such as multi-site user management and role-based administration. Organizations can standardize on one communications stack for remote and office users. This can be helpful where IT prefers a single support path for calling and meetings rather than separate contracts.

cons

Collaboration depth can be limited

Team collaboration features in UCaaS suites often cover core chat and file sharing needs but may not match the depth of dedicated collaboration platforms. Organizations that require advanced project workspaces, extensive document collaboration, or complex workflow automation may need additional tools. This can increase integration and governance effort. Buyers should validate whether the collaboration layer meets their specific use cases beyond messaging and meetings.

Meeting experience varies by edition

Video conferencing and screen sharing capabilities can differ depending on the specific Univerge Blue package and licensing. Some organizations may find that meeting controls, webinar-style features, or large-event capabilities are not as comprehensive as products built primarily for conferencing. This matters for customer-facing events, training, or large internal all-hands. A pilot is advisable to confirm participant limits, recording options, and moderation features.

Ecosystem and integrations not universal

UCaaS platforms typically offer integrations, but coverage and maturity vary across CRM, help desk, and productivity suites. If an organization depends on deep integrations (for example, advanced call logging, contact center workflows, or custom API automation), it may require additional configuration or third-party connectors. This can affect implementation time and ongoing support. Buyers should review available APIs, prebuilt integrations, and admin tooling before standardizing.

Plan & Pricing

Plan Price (as shown on official site) Key features & notes
BASIC 15,99 Cloud-based PBX phone system with team chat and presence. (Displayed on UNIVERGE BLUE UK "CONNECT Packages" page.)
ESSENTIALS 22,99 Cloud PBX with team chat, presence and core videoconferencing capabilities. (Displayed on UNIVERGE BLUE UK "CONNECT Packages" page.)
PRO 27,99 Full communications & collaboration suite with extensive video meeting capabilities and larger pooled cloud storage. (Displayed on UNIVERGE BLUE UK "CONNECT Packages" page.)
PRO PLUS 32,99 PRO features with boosted meeting capacity and additional 3rd‑party integrations. (Displayed on UNIVERGE BLUE UK "CONNECT Packages" page.)

Notes: Prices above are shown on UNIVERGE BLUE's official UK regional pricing page exactly as displayed (numeric values use a comma as the decimal separator on that page). The UNIVERGE BLUE global/US site provides package names and detailed feature comparisons but does not publish public USD prices on the US product pages; sales/contact is suggested for a quote. A UNIVERGE BLUE partner site references a "Free Trial Program for Large Opportunities" and partner/demo programs (trial/demo availability appears to be managed via partners).

Seller details

NEC Corporation
Tokyo, Japan
1899
Public
https://www.nec.com/
https://x.com/NEC_corp
https://www.linkedin.com/company/nec/

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