Anywhere365
Auto dialer software
UCaaS platforms
Help desk software
Live chat software
Customer self-service software
Call center infrastructure (CCI) software
Customer communications management software
Digital customer service platforms
Call compliance software
Call & contact center software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$100 per user per month
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What is Anywhere365
Anywhere365 is a contact center and customer service platform designed to run on top of Microsoft Teams and Microsoft 365. It supports voice and digital channels, call routing, agent and supervisor tooling, and integrations commonly used in service operations. The product is typically used by organizations standardizing on Microsoft’s collaboration stack and looking to add enterprise contact center capabilities without replacing Teams.
Native Microsoft Teams alignment
Anywhere365 is built to work closely with Microsoft Teams telephony and Microsoft 365 identity and administration. This can reduce the need for agents to switch between separate UC and contact center clients. It also fits organizations that prefer to keep calling and collaboration anchored in the Microsoft ecosystem.
Omnichannel routing and handling
The platform supports handling customer interactions across voice and digital channels with routing and queueing capabilities. This helps service teams manage multiple interaction types within a single operational model. It is suited to contact centers that need consistent policies and reporting across channels.
Enterprise contact center controls
Anywhere365 includes features typically required in contact center operations such as IVR/flows, queue management, supervisor visibility, and integration options. These capabilities support structured service processes and governance. It is positioned for organizations that need more than basic Teams calling features for customer-facing operations.
Microsoft dependency and fit
The product’s value is strongest when an organization uses Microsoft Teams and Microsoft 365 broadly. Companies on other UC stacks may face additional complexity or may not realize the same operational benefits. This can limit suitability for heterogeneous telephony environments.
Implementation and administration effort
Contact center deployments commonly require design work for routing, IVR/flows, compliance policies, and integrations with CRM/help desk systems. Anywhere365 implementations can involve coordination across Teams telephony, networking, and security stakeholders. Smaller teams may find the setup and ongoing administration heavier than simpler calling tools.
Feature depth varies by module
Some capabilities (for example, advanced outbound dialing, workforce optimization, or specialized compliance workflows) may require additional modules, partner components, or third-party systems depending on requirements. Organizations should validate exact needs such as recording retention, consent management, and regional regulations. This can increase total cost and procurement complexity compared with more all-in-one offerings.
Plan & Pricing
| Product / Plan | Price | Key features & notes |
|---|---|---|
| Attendant Console (AnywhereNow / Anywhere365) | $100 per user/month (USD); regional prices: 75 EUR or 70 GBP per user/month | Teams-native Attendant Console; named licenses (one per Microsoft account); 30-day free trial available and convertible to permanent. Source: official product resources/FAQ. |
| Dialogue Cloud (Dialogue Cloud Neo) | Contact sales / consumption-based (no public list price) | Enterprise omnichannel contact-center platform for Microsoft Teams. Official product pages describe a consumption-based/quote pricing model; demo/contact required for pricing. |
| Deepdesk | Contact sales (no public list price) | AI platform for Agent Assist and autonomous AI agents; enterprise offering—pricing not published on official site. |
| Tendfor | Contact sales (no public list price) | Partner contact center/attendant console product (native Teams); pricing not published on official site. |
| IQ Messenger | Contact sales (no public list price) | Critical alerts/messaging product; pricing not published on official site. |
Seller details
Anywhere365 B.V.
Rotterdam, Netherlands
2010
Private
https://anywhere365.io/
https://x.com/Anywhere365
https://www.linkedin.com/company/anywhere365/
