pascom
UCaaS platforms
VoIP providers
Cloud PBX platforms software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€35.60 per month
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What is pascom
pascom is a cloud and on-premises PBX and unified communications platform that provides business telephony, call routing, and user extensions. It targets small and mid-sized organizations that need a managed phone system with softphone and mobile access, plus integrations with business applications. The product combines PBX functions (IVR, queues, voicemail, recording) with UC features such as presence and chat, and it can be deployed as a hosted service or installed in customer environments.
Flexible deployment options
pascom supports both cloud-hosted and on-premises deployments, which can fit organizations with data residency or network constraints. This flexibility also supports phased migrations from legacy PBX systems. For IT teams, it provides an alternative to UCaaS-only offerings that require full cloud adoption.
Core PBX and routing features
The platform includes standard PBX capabilities such as extensions, IVR, call queues, ring groups, voicemail, and call recording. These features cover common inbound and internal telephony workflows without requiring a separate PBX product. It is suited to teams that need structured call handling rather than meeting-first collaboration.
Business app integration focus
pascom positions integrations with business systems (for example CRM/helpdesk-style workflows) as part of its telephony experience. This can reduce manual dialing and improve call context for users handling customer interactions. It is relevant for organizations that want telephony embedded into daily operational tools.
Less enterprise contact-center depth
Compared with platforms centered on large-scale contact centers, pascom typically offers fewer advanced workforce engagement and omnichannel capabilities. Organizations needing sophisticated outbound dialing, WFM/WEM, or deep analytics may require additional products. This can increase solution complexity for contact-center-heavy deployments.
Smaller ecosystem and marketplace
Relative to larger UCaaS suites, pascom generally has a smaller third-party integration and add-on ecosystem. Buyers may find fewer prebuilt connectors, certified devices, or packaged vertical solutions. This can shift more integration work to internal teams or partners.
Regional availability considerations
Service coverage, carrier options, and partner availability can vary by country and region. Multinational organizations may need to validate local number provisioning, emergency calling support, and regulatory requirements per geography. This can affect standardization across global sites.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| pascom ONE | €8.90 per Concurrent User / month* | Concurrent User licence model; minimum 4 Concurrent Users; includes 5 telephone numbers, 5 lines, 5 devices and 5 web-meeting guests per Concurrent User; Apps for smartphone & desktop, Video & Audio conferences, Web meetings, Team Collaboration & Messaging, ContactCenter (IVR, call distribution, announcements), Microsoft Outlook & Exchange integration, Voicemail & Fax-to-Email, pascom API & connector. Prices exclude VAT. 30-day free trial with 100 free minutes available. |
Seller details
pascom GmbH & Co. KG
Karlsruhe, Germany
Private
https://www.pascom.net/
https://x.com/pascomnet
https://www.linkedin.com/company/pascom/
