STARFACE
VoIP providers
Cloud PBX platforms software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€2.90 per additional user per month
Free TrialFree version
Small
Medium
Large
- Construction
- Manufacturing
- Transportation and logistics
What is STARFACE
STARFACE is a unified communications and cloud PBX platform used to run business telephony, including VoIP calling and PBX features such as extensions, call routing, voicemail, and conferencing. It targets small to mid-sized organizations and IT/telecom partners that deploy and manage phone systems for multiple customers. The product is commonly offered in cloud-hosted and appliance/on-premises deployment models, with administration tools for user and device management. It also supports integrations and add-ons to extend telephony workflows and reporting.
Flexible deployment options
STARFACE is available in cloud and on-premises/appliance form factors, which can fit organizations with data residency or local survivability requirements. This flexibility can be useful for partners standardizing on one PBX stack across different customer environments. It also supports hybrid operational models where some sites or customers remain on-premises while others move to hosted service.
Channel-ready administration model
The platform is commonly positioned for managed service providers and telecom resellers that need centralized provisioning and ongoing administration. Multi-customer operations benefit from consistent PBX configuration concepts across deployments. This can reduce tool sprawl compared with assembling separate PBX, provisioning, and management components.
Core PBX feature completeness
STARFACE provides standard PBX capabilities expected in this category, including extensions, IVR/call routing, voicemail, and call handling policies. These features cover typical office telephony and many SMB contact-handling needs without requiring a separate enterprise contact center suite. For organizations primarily needing PBX and UC telephony, this can be simpler than adopting a full contact-center-first platform.
Limited enterprise CC depth
Compared with contact-center-focused platforms in the broader space, STARFACE is less oriented toward advanced omnichannel routing, workforce management, and deep quality management. Organizations with complex inbound/outbound operations may need additional products for full contact center requirements. This can increase integration and licensing complexity for larger service teams.
Integration ecosystem varies
While STARFACE supports integrations and extensions, the breadth of prebuilt integrations can be narrower than platforms that emphasize large app marketplaces. Some CRM/helpdesk or analytics connections may require partner work, custom development, or middleware. Buyers should validate required integrations (and supported versions) before standardizing.
Geographic availability considerations
Service availability, numbering, and carrier options can depend on region and the chosen deployment/partner model. Organizations operating across many countries may find fewer native PSTN/billing options than providers built around global telephony coverage. This can lead to a more partner-led approach for international rollouts.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| STARFACE UP light | €0 for first user / month; €2.90 for each additional user / month | Cloud PBX for small teams (1–10 users). Call rates (Germany): 1.9¢/min (landline), 18.9¢/min (mobile). |
| STARFACE UP (full) | €7.90 for first user / month; €4.90 for each additional user / month | Cloud PBX for small teams (1–10 users). Call rates (Germany): 0.9¢/min (landline), 9.9¢/min (mobile). |
| STARFACE Cloud PBX (Enterprise/large deployments) | Custom pricing — contact sales | Hosted Cloud PBX (scalable); enterprise quotes provided by STARFACE. |
Usage-based / Add-on: STARFACE Connect (SIP-Trunk) Pricing model: Pay-as-you-go (with optional Fair-/Full-Flat bundles and channel flats) Free tier/trial: 500 free minutes automatically in the first 30 days; additional 500 minutes after submitting a SEPA mandate (per STARFACE Connect FAQ). Example costs / bundles (as listed on STARFACE site):
- Allnet Flat: €99.80 / month (includes 4 outgoing and 60 incoming speech channels). Each additional outbound channel: €24.95 / month.
- Full-Flats / per-outbound-channel pricing: listed from €24.95 per outgoing channel (Full-Flat option advertised). Notes: STARFACE Connect also advertises promotional free minutes and no-minimum-usage for the trunk; detailed per-country rates are available in STARFACE price lists on the official site.
Optional: STARFACE DSL (bundled internet for STARFACE services) Pricing examples (official site list): STARFACE DSL 50 Mbit/s €39.90 / month; DSL 100: €49.90 / month; DSL 175: €54.90 / month; DSL 250: €59.90 / month (one-time router and setup fees apply).
Seller details
STARFACE GmbH
Karlsruhe, Germany
2005
Private
https://www.starface.com/
https://x.com/starface
https://www.linkedin.com/company/starface-gmbh/
