Unicommerce
Multichannel retail software
Order management software
Warehouse management software
Inventory control software
E-commerce software
Accounting & finance software
Inventory management software
Manufacturing inventory software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Retail and wholesale
- Accommodation and food services
- Agriculture, fishing, and forestry
What is Unicommerce
Unicommerce is an order management and fulfillment platform used by e-commerce brands and retailers to manage orders, inventory, and warehouse operations across multiple online channels. It centralizes order routing, inventory synchronization, shipping workflows, and returns processing for direct-to-consumer and marketplace-led selling. The product is commonly deployed by mid-market to enterprise sellers operating multiple warehouses and high order volumes, with integrations to marketplaces, webstores, and logistics providers.
Centralized multichannel order workflows
Unicommerce consolidates orders from multiple selling channels into a single operational workflow for allocation, invoicing, shipping, and returns. This reduces manual reconciliation between marketplace portals and webstore back offices. It supports rules-based order routing to warehouses or fulfillment locations, which is important for sellers operating multiple nodes.
Inventory sync across channels
The platform maintains a shared inventory view and pushes stock updates to connected channels to reduce overselling. It supports inventory reservation and adjustments tied to order lifecycle events (e.g., pick/pack/ship, cancellations, returns). This capability aligns with common requirements in multichannel retail stacks where inventory accuracy drives marketplace performance and customer experience.
Warehouse and returns operations
Unicommerce includes warehouse execution features such as picking, packing, and shipment manifesting, along with returns (RTO/RTV) and exchange handling. These functions help standardize fulfillment processes across warehouses and 3PL-like setups. Operational reporting around order and fulfillment status supports day-to-day exception management.
Accounting is not full ERP
Although it can support invoicing and financial-related operational data, Unicommerce is not typically positioned as a full accounting and finance system. Organizations often still require a dedicated accounting/ERP product for general ledger, taxation workflows, and statutory reporting. This can increase integration and reconciliation work when finance needs tightly controlled end-to-end processes.
Manufacturing inventory depth limited
The product focuses on commerce inventory and fulfillment rather than manufacturing execution. Capabilities such as multi-level BOM, work orders, shop-floor control, and production planning are generally outside the core scope. Manufacturers may need an additional manufacturing-focused system if they require traceability and production-centric inventory controls.
Integration effort varies by stack
Value depends on the quality and coverage of integrations to marketplaces, webstores, carriers, and ERPs used in a given region and industry. Some integrations may require custom mapping for catalogs, taxes, and shipping labels, especially in complex multi-entity setups. Implementation effort can rise when businesses have bespoke workflows or multiple legacy systems.
Plan & Pricing
Pricing model: Pay-as-you-go / usage-based (per order or usage).
Public pricing summary: Unicommerce does not publish standard subscription prices on its website; pricing is provided via quote/demo. The site states “Pay as per your orders or usage” and asks visitors to get a quote or request a demo.
Example costs (official sources):
- Standard (historic support announcement): ₹3.00 per order item (announcement dated Mar 20, 2017).
- Professional (historic support announcement): ₹3.50 per order item (announcement dated Mar 20, 2017).
- Integration/service example (official support page): One-time charge for One-Click Tally Prime integration — ₹2,000 + service tax.
Minimum billing / capping (official): Minimum invoice billing: a nominal minimum of 200 invoices per month was introduced (support announcement dated Mar 20, 2017) — i.e., users billed for at least 200 invoices if processing fewer orders.
Notes & important official statements:
- The public website and pricing/quote page indicate pricing is flexible and provided via quote/demo; no up-to-date flat subscription tiers or per-user/month prices are publicly listed on the official site.
- The historic per-order rates and minimum-invoice policy are from the Unicommerce Support Portal (announcement Mar 20, 2017) and may have changed; Unicommerce’s Terms reference fees as agreed in a Service Order Form (contact sales/request demo for current pricing).
Seller details
Unicommerce eSolutions Limited
Gurugram, Haryana, India
2012
Public
https://unicommerce.com/
https://x.com/unicommerce
https://www.linkedin.com/company/unicommerce/
