Reevoo
Review management software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Reevoo and its alternatives fit your requirements.
£149 per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Accommodation and food services
- Retail and wholesale
- Transportation and logistics
What is Reevoo
Reevoo is a customer reviews and ratings platform used by retailers and brands to collect, moderate, and publish verified product and service feedback. It supports e-commerce use cases such as on-site review display, seller ratings, and syndication of review content into marketing and shopping journeys. The product is typically used by e-commerce, digital, and customer experience teams that want structured review capture and reporting. Reevoo positions itself around verified-buyer feedback and managed review collection programs for retail and consumer brands.
Verified review collection workflows
Reevoo focuses on collecting feedback from confirmed customers, which helps reduce low-quality or fraudulent submissions. It supports structured capture of product and service reviews that can be published on product pages and other customer touchpoints. This emphasis aligns well with organizations that need stronger provenance for review content. It is particularly relevant for retailers that want consistent review governance across many SKUs.
On-site review publishing tools
The platform supports displaying ratings and review content within e-commerce experiences, helping teams operationalize social proof on product detail pages. It provides mechanisms to present review summaries and individual feedback in a controlled format. This can reduce reliance on custom development for basic review widgets and layouts. It also supports using review content beyond the product page in broader customer journeys.
Retail and brand reporting
Reevoo provides analytics and reporting around review volume, sentiment, and performance over time. These insights help e-commerce and CX teams identify product issues and track the impact of changes on customer feedback. Reporting supports operational use cases such as QA follow-up and merchandising decisions. This is useful for organizations that need review data as an input to continuous improvement processes.
Less broad marketing suite
Reevoo is primarily oriented around reviews and ratings rather than an end-to-end retention marketing stack. Organizations looking for tightly integrated email/SMS automation, loyalty, referrals, and advanced segmentation may need additional tools. This can increase integration and vendor-management effort. Fit depends on whether reviews are the central requirement or part of a larger lifecycle marketing program.
Integration depth varies by stack
E-commerce teams often require deep integrations with storefronts, order systems, and product catalogs to automate review invitations and attribute feedback to purchases. The level of out-of-the-box integration and implementation effort can vary depending on the commerce platform and data architecture. Some deployments may require technical services to meet data and UX requirements. This can affect time-to-value for complex environments.
Enterprise-style program overhead
Review programs that emphasize verification, moderation, and governance can introduce operational overhead compared with lighter-weight review widgets. Teams may need defined processes for moderation, response handling, and content publishing rules. This is manageable for larger organizations but can be heavy for smaller merchants. Buyers should validate staffing needs and workflow ownership during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essential | £149 per month + VAT (monthly) / £1,788 per year + VAT (annual) | Core review collection, management, showcase and basic analytics; Email invitations: 200; A/B testing: 3 tests p.a.; standard campaign management. |
| Enhanced | £299 per month + VAT (monthly) / £3,588 per year + VAT (annual) | Everything in Essential plus higher capacity and advanced features: Email invitations: 500; Advanced campaign management (unlimited/custom touchpoints); additional analytics/AI moderation capabilities; most popular tier. |
| Bespoke | Custom pricing | Tailored enterprise plans (custom volumes, features, onboarding and support). Contact sales for quote. |
Seller details
Reevoo Ltd
London, UK
2005
Private
https://www.reevoo.com/
https://x.com/reevoo
https://www.linkedin.com/company/reevoo/
