Feedaty
Review management software
Social commerce platforms
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€49 per month
Free Trial
Free version unavailable
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What is Feedaty
Feedaty is a review management platform used by e-commerce and consumer brands to collect, moderate, and publish product and store reviews. It supports post-purchase review requests, on-site review widgets, and distribution of review content to external channels to improve trust signals and conversion. The product is typically used by online retailers and marketing/e-commerce teams that want a centralized workflow for customer feedback and user-generated content.
End-to-end review collection
Feedaty supports automated review invitations after purchase and provides tools to gather both product and merchant/store feedback. It includes moderation workflows to manage submissions before publication. This helps teams standardize how reviews are requested, approved, and displayed across storefront pages.
On-site review display widgets
The platform provides embeddable widgets to display ratings, review snippets, and review lists on product and category pages. This enables merchants to surface social proof in the buying journey without building custom components from scratch. It also supports structured presentation of review content to improve browsing and comparison.
Multi-channel review syndication
Feedaty is designed to publish or share review content beyond the storefront, supporting broader visibility of customer feedback. This can reduce manual effort compared with copying reviews into multiple destinations. It is useful for brands that want consistent review content across owned and third-party touchpoints.
Limited beyond reviews scope
Compared with broader customer engagement suites in this space, Feedaty focuses primarily on reviews and related UGC workflows. Organizations looking for tightly integrated email/SMS marketing automation, loyalty, or CDP-style segmentation may need additional tools. This can increase vendor count for teams seeking an all-in-one commerce marketing stack.
Integration depth varies by stack
E-commerce teams often depend on deep integrations with their storefront platform, order management, and marketing tools to trigger review requests and attribute reviews to purchases. If a required connector is not available or is limited, implementation may require custom work. That can affect time-to-value for complex commerce environments.
Analytics may be less comprehensive
Review platforms commonly provide dashboards for volume, rating trends, and moderation status, but advanced attribution and cross-channel ROI analysis can be limited. Teams that need detailed cohorting, experimentation, or revenue attribution may need to export data to BI tools. This adds operational overhead for analytics-heavy organizations.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Light | €49 per month (starting from) | Up to 150 review invitations/month; collect business reviews; dedicated company page on Feedaty; website review widgets; dashboard & statistics; manage and respond to reviews. |
| Basic | On request (su richiesta) | Up to 500 invitations/month; all Light features plus product reviews, Rich Snippet (Google stars) for SEO, customizable questionnaires/templates, Google Ads/Shopping stars, AI-assisted reply support. |
| Pro | On request (su richiesta) | Custom invitation limits; includes Basic features plus AI analysis/insights, Q&A module, advanced questionnaire customization, market benchmarking, API access and other enterprise features. |
