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Shippo

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$19 per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Arts, entertainment, and recreation
  2. Education and training
  3. Information technology and software

What is Shippo

Shippo is a multi-carrier shipping platform that helps e-commerce businesses and marketplaces buy shipping labels, compare rates, and manage shipments from a single workflow. It supports label creation, tracking, returns, and shipping automation through a web app and APIs, with integrations for common e-commerce platforms. Shippo is typically used by small to mid-sized merchants and developers who need carrier connectivity and shipping operations without building direct carrier integrations.

pros

Multi-carrier label purchasing

Shippo centralizes rate shopping and label generation across multiple carriers, reducing the need for separate carrier portals. It supports common parcel workflows such as domestic and international labels, customs forms, and tracking. This fits merchants that ship from one or more locations and want a consistent process across carriers.

API-first shipping capabilities

Shippo provides developer APIs for rating, label purchase, tracking, and address validation, enabling custom checkout or fulfillment experiences. This is useful for platforms, marketplaces, and merchants with in-house engineering teams. Compared with tools that are primarily UI-driven, Shippo can be embedded more directly into existing systems.

E-commerce platform integrations

Shippo integrates with popular e-commerce platforms and marketplaces to import orders and push tracking updates back to the storefront. This reduces manual data entry and helps keep customer shipment status synchronized. It also supports basic automation rules to streamline repetitive shipping tasks.

cons

Limited inventory management depth

While Shippo can pull orders from connected sales channels, it is not a full inventory management system with advanced purchasing, replenishment, or multi-warehouse inventory controls. Businesses needing tight inventory, kitting/bundling, or complex warehouse workflows often require a dedicated inventory/OMS/WMS alongside Shippo. Inventory visibility may depend on the connected commerce platform rather than Shippo itself.

Not a dropshipping suite

Shippo focuses on shipping execution rather than supplier sourcing, catalog import, or automated supplier order routing. Dropshipping-specific capabilities (supplier onboarding, product feed management, and vendor compliance workflows) are typically outside its core feature set. Merchants running supplier-driven fulfillment may need additional tooling for supplier management and order orchestration.

Insurance and claims vary

Shipping insurance availability and claims handling can depend on carrier services and any third-party insurance options offered through the platform. Coverage terms, exclusions, and claim processes may not be uniform across carriers or shipment types. Teams with strict risk/compliance requirements may need to validate insurance workflows and documentation before standardizing on Shippo.

Plan & Pricing

Plan Price Key features & notes
Starter Free — up to 30 labels/month Web app + API access, unlimited store integrations, international shipping, returns, tracking, reporting, 1 user login; connecting your own carrier account on Starter incurs $0.05/label.
Professional (Pro) $19/month (31–200 labels); $29/month (201–500); $54/month (501–1,000); $79/month (1,001–2,500); $139/month (2,501–5,000); $199/month (5,001–10,000); Contact for 10,001+ labels. Annual billing offers ~10% discount (example: $17/month when billed annually = $205/year for lowest tier). Everything in Starter, plus: connect your own carrier accounts (free), branded tracking emails/labels/packing slips, chat & phone support, more user logins (up to 300 depending on tier), advanced reports/analytics (varies), priority support. Pro includes a 30‑day free trial.
Premier Contact us / Custom pricing Everything in Pro plus dedicated account manager, higher user limits (15+ or up to 300 for enterprise), unlimited shipments, advanced reports, 99.9% SLA (Premier features vary; contact Sales).

API / Usage-based pricing: Pricing model: Pay-as-you-go Free tier: First 30 labels per month free (API Pay-As-You-Go). After free labels, $0.07 per label.
API Premier: Contact sales for volume discounts and custom pricing for high-volume/enterprise API customers.

Seller details

Shippo, Inc.
San Francisco, CA, USA
2013
Private
https://goshippo.com/
https://x.com/shippo
https://www.linkedin.com/company/shippo/

Tools by Shippo, Inc.

Shippo

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