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GoCardless

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Pay-as-you-go
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Real estate and property management
  2. Education and training
  3. Energy and utilities

What is GoCardless

GoCardless is a payment processing platform focused on collecting payments via bank debit (such as Direct Debit in the UK and SEPA Direct Debit in Europe) and bank-to-bank payments. It is used by subscription and recurring-revenue businesses, marketplaces, and enterprises to automate payment collection, reduce manual reconciliation, and manage payment failures. The product provides APIs and integrations to connect payment collection with billing, accounting, and CRM systems, with an emphasis on recurring payments and cross-border bank debit coverage.

pros

Strong bank debit coverage

GoCardless specializes in bank debit schemes and bank-to-bank payments, which can be a better fit than card-based processing for recurring collections in supported regions. It supports multiple local direct debit schemes and cross-border collection workflows. This focus helps organizations standardize recurring payment operations across geographies where bank debit is common.

Recurring payments and retries

The platform includes tooling for recurring collections, including mandate management and automated handling of failed payments. Features such as payment retries and workflows for recovering failed payments support subscription-style billing operations. This aligns well with finance teams that need predictable cash collection and reduced manual follow-up.

API-first with integrations

GoCardless offers APIs and prebuilt integrations to connect payment collection with common billing, accounting, and CRM stacks. This supports embedding payments into customer onboarding and invoicing flows. It can reduce engineering effort compared with building direct connections to multiple banking schemes.

cons

Not a full revenue platform

GoCardless focuses on payment collection rather than end-to-end subscription revenue management. Organizations typically still need separate tools for pricing, quoting, invoicing, revenue recognition, and complex subscription lifecycle management. Buyers comparing broader revenue suites may find functional gaps outside payments.

Coverage varies by country

Bank debit availability, settlement timing, and scheme rules differ by region, and not all countries support the same capabilities. Businesses operating globally may need to confirm local scheme support, payout timing, and customer payment method preferences. Some use cases may require adding card payments or alternative methods through other providers.

Limited BNPL positioning

While it can support installment-like collection via scheduled debits, it is not primarily a consumer BNPL provider with underwriting and point-of-sale credit features. Merchants seeking integrated BNPL offers, risk decisions, and consumer financing flows may need a dedicated BNPL solution. This can add complexity when BNPL is a core checkout requirement.

Plan & Pricing

Plan Price Key features & notes
Standard 0.5% + $0.05 per transaction (domestic); domestic price cap $5 per transaction. International: 1.5% + $0.05 per transaction. Collect one-off & recurring ACH pull payments; super-fast two day payouts (where available); refunds $0.50; chargeback fee $5 (only applies if >15/month); failure fee $5. Add-on to display business name on payer bank statements: $25/month. Custom payment pages: not included.
Advanced 0.75% + $0.05 per transaction (domestic); domestic price cap $6.25 per transaction. International: 1.75% + $0.05 per transaction. All Standard benefits plus intelligent retries (Success+), instant bank account verification for mandates, reduced failed payments; custom payment pages & notifications available (additional fee). Refunds $0.50; chargeback fee $5 (if >15/month); failure fee $5. Add-on: display business name: $25/month. Custom branded payment pages: $50/month. Protect+ fraud protection: not included.
Pro 0.9% + $0.05 per transaction (domestic); domestic price cap $7 per transaction. International: 1.9% + $0.05 per transaction. All Advanced benefits plus end-to-end fraud protection (Protect+), advanced risk settings and chargeback challenge tools. Refunds $0.50; chargeback fee $5 (if >15/month); failure fee $5. Add-ons: display business name $25/month; custom branded payment pages $50/month.
Custom / Enterprise Custom pricing — contact sales For large volumes or bespoke needs: volume discounts, options for fixed-fee per transaction, guided implementation (US-based), monthly invoicing in arrears (instead of fees deducted at source).

Notes:

  • Fees shown are the US (USD) pricing as listed on GoCardless' official US pricing page; fees and caps vary by country/account location. See the vendor for region-specific rates.
  • GoCardless charges additional high-value transaction fees for certain schemes (e.g., 0.30% on amounts above £2,000 for UK bank debit) and scheme-specific minimums for FX/overseas collections — details are listed on GoCardless support/FX pricing pages.
  • Refund fee: $0.50 per refund (listed on pricing page). Chargeback handling fees apply when chargebacks exceed thresholds.

Seller details

GoCardless Ltd
London, United Kingdom
2011
Private
https://gocardless.com
https://x.com/gocardless
https://www.linkedin.com/company/gocardless/

Tools by GoCardless Ltd

GoCardless

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