Customily
Visual product customization software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$49 per platform per month
Free Trial
Free version unavailable
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What is Customily
Customily is a web-based product personalization tool used by e-commerce merchants to let shoppers customize products (for example, adding text, images, or selecting variants) and generate print-ready artwork. It is commonly deployed by print-on-demand and made-to-order sellers to reduce manual design work and speed order processing. The product focuses on 2D customization workflows and integrations with popular storefront platforms and fulfillment processes.
E-commerce platform integrations
Customily is designed to embed a personalization experience directly in an online storefront and pass customization data into the order flow. This reduces the need for separate quoting or configuration steps outside the cart/checkout process. For merchants, this can simplify deployment compared with heavier CPQ-style implementations that require extensive sales-process modeling.
Print-ready file generation
The product centers on producing production assets (such as print-ready files) from customer inputs. This supports common operational needs in personalized goods, including consistent output formats and fewer manual prepress steps. It aligns well with workflows where each order requires unique artwork derived from a template.
Template-driven personalization
Customily uses templates to control what customers can change and how designs render. This helps merchants standardize personalization options across a catalog and limit invalid configurations. Template-based setup can also make it easier to scale personalization across many SKUs than building bespoke configurators per product.
Limited 3D configuration depth
Customily primarily addresses 2D personalization and may not meet requirements for advanced 3D/AR visualization, complex scene configuration, or high-fidelity interactive rendering. Organizations needing rich 3D asset pipelines, 3D DAM, or real-time 3D experiences may require additional tooling. This can be a constraint for categories like furniture or complex manufactured products where 3D visualization is central.
Not a full CPQ system
The product is oriented toward consumer-facing personalization rather than enterprise CPQ capabilities such as guided selling, complex pricing rules, approvals, and sales-ops workflows. Businesses selling highly engineered products or requiring deep BOM/ERP alignment may find gaps. In those cases, additional configuration and pricing systems may be needed.
Setup and governance overhead
Template creation, asset preparation, and rules definition can require upfront effort, especially for large catalogs or multi-step personalization flows. Maintaining consistent templates and outputs across product lines can become an ongoing operational task. Teams may need design/production expertise to ensure templates generate reliable production files.
Plan & Pricing
Pricing model: Subscription + usage-based transaction fees
Subscription: $49 per month per platform (billed monthly). Subscription includes: connect unlimited stores (on the same platform), publish unlimited products, generate unlimited mockups, export ready-to-print files, unlimited clipart/designs and AI tools, API connections. Notes: $49 billed through Shopify/Shoplazza when installed there; on other platforms billed directly after trial ends.
Transaction fees (charged per unique personalized item sold)
- 1–100 items: $1.00 per item
- 101–1,000 items: $0.50 per item
- 1,001–10,000 items: $0.25 per item
- 10,001+ items: $0.10 per item
Billing & important notes:
- Transaction fees apply per unique personalized item (not per order quantity) and are tiered by monthly sales volume.
- Sales across multiple stores on the same platform are bundled together for tier calculation.
- Transaction fees are billed separately (end of calendar month or when they reach $1,000), except on Shopify/Shoplazza where subscription and transaction fees are billed together via the platform.
- Trial: 9-day free trial with full access and no transaction fees during the trial; credit card required except on Shopify/Shoplazza.
Discounts / volume: Lower per-item rates are applied automatically as you reach higher tiers. Enterprise/high-volume custom pricing is available by contacting sales.
Legacy pricing (official "Legacy Pricing" page - for other platforms such as BigCommerce, Magento, Walmart):
- Per-Product – Preview Only: $88 / month (for 12 products; then $7.3/month per extra product)
- Per-Product – Preview + Production: $176 / month (for 12 products)
- Unlimited – Preview + Production: $458 / month
(These legacy plans are listed on Customily’s official legacy pricing page and apply to platforms noted there.)
