HitPay
Payment gateways
Retail POS systems
Retail analytics software
Retail management software
Enterprise payment software
Payment software
POS software
Retail software
Accounting & finance software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if HitPay and its alternatives fit your requirements.
Pay-as-you-go
Free Trial unavailableFree version unavailable
Small
Medium
Large
-
What is HitPay
HitPay is a payments platform that provides payment gateway and payment acceptance tools for merchants, with optional POS capabilities for in-store transactions. It supports online checkout and invoicing/payment links, and can consolidate multiple payment methods into a single merchant workflow. The product is used by small and mid-sized businesses that need to accept card and local payment methods and manage payouts and basic transaction reporting.
Omnichannel payment acceptance
HitPay supports taking payments online and in person, which helps merchants use one provider across channels. It typically includes tools such as payment links/invoices and checkout options that fit common SMB sales flows. This reduces the need to stitch together separate providers for online and retail acceptance.
Local payment method coverage
HitPay focuses on enabling regionally common payment methods alongside cards, which can improve checkout completion for local customers. This is particularly relevant for merchants operating in Southeast Asian markets with diverse payment preferences. The platform approach can simplify reconciliation compared with managing multiple standalone method integrations.
Merchant-facing reporting and payouts
HitPay provides transaction history, settlement/payout visibility, and basic reporting that supports day-to-day finance operations. These features help merchants track payment status and reconcile sales without exporting from multiple systems. For many SMBs, this covers core needs without requiring a separate payments operations tool.
Geographic availability constraints
HitPay’s strongest coverage is in specific markets, and availability of features and payment methods can vary by country. Merchants operating across many regions may find gaps compared with providers that have broader global acquiring footprints. This can affect expansion plans and standardization across subsidiaries.
Limited enterprise payment controls
For larger organizations, advanced capabilities such as complex routing, granular risk controls, and highly customizable authorization logic may be limited or require additional services. Enterprises with strict compliance, multi-entity treasury, or sophisticated payment orchestration needs may outgrow the default feature set. Some requirements may need custom work or third-party systems.
POS and retail depth varies
While HitPay offers POS functionality, it may not match the depth of dedicated retail management suites for inventory, workforce, and advanced store operations. Retail analytics and merchandising features can be more basic than specialized retail platforms. Multi-store retailers may need integrations to achieve end-to-end retail management.
Plan & Pricing
Pricing model: Pay-as-you-go Free tier/trial: No permanently free "transaction" tier; no time-limited free trial. (Account creation has no setup or monthly fees; merchants pay per transaction.)
Example costs — Singapore (standard rates shown on official pricing page):
- Online payments: Domestic cards 2.8% + S$0.50; International cards 3.65% + S$0.50. Foreign-currency transactions incur an additional 2% conversion fee.
- PayNow (online): 0.65% + S$0.30 for transactions ≥ S$100; 0.9% (min S$0.20) for transactions < S$100.
- In-person (POS): Domestic cards 2.5% (min S$0.20); International cards ~3.2% (min S$0.20). PayNow (POS): 0.4% (min S$0.10).
- Business software / sales channels (Point of Sale, Online Store, Payment Links, Recurring Billing, Invoicing): 0.2% per transaction.
- Plugin integration surcharges (examples): Shopify Payments App 0.5%; Wix Payments App 0.2%; Xero 0.2%.
Example costs — Philippines (standard rates shown on official pricing page):
- Cards (online): 3% + ₱15 (same rates apply for USD transactions = 3.4% + US$0.30).
- International cards (online): 4% + ₱15.
- InstaPay / PESONet: 1.5% or ₱35 (whichever is higher).
- Over-the-counter payments: 1.5% or ₱30 (whichever is higher).
- In-person (POS): Domestic cards 3%; International cards 4%.
- Business software / sales channels: 0.2% per transaction.
Cross-border / other notable rates:
- Selected cross-border online rates listed (examples on official site): China 1.5% (SGD), India 2% (SGD), Philippines (PHP) 1% or ₱20 (whichever is higher). In-person cross-border via HitPay Borderless QR may have lower fees (e.g., ~1.5% in some markets).
Hardware / device prices (retail prices shown on official Singapore pricing page):
- HitPay All-in-One: SGD 350
- FlexiPOS: SGD 500
- HitPay POS MAX: SGD 700
- HitPay SoundBox: SGD 30
- WisePad 3: SGD 85
- Tap-to-Pay: Free (software-based on supported iOS/Android devices)
Custom pricing / discounts: Available for high-volume merchants; HitPay lists minimum average monthly volume thresholds by market to qualify (e.g., Singapore > S$50,000; Philippines > ₱500,000; All other countries > US$35,000).
Payouts / settlement notes: HitPay Balance (non-card methods) T+1 calendar day; Card balances: from T+1 (or T+3 in some regions) business days; card payouts processed via Stripe/Adyen or region-specific processors.
Notes & limitations: All rates and examples are taken from HitPay official pricing and documentation pages; rates vary by country, payment method, and channel. Merchants are directed to the country-specific pricing page and HitPay support docs for full details and current rates.
Seller details
HitPay Payment Solutions Pte. Ltd.
Singapore, Singapore
2015
Private
https://hitpayapp.com/
https://x.com/hitpayapp
https://www.linkedin.com/company/hitpay/
