Inai
Payment analytics software
Payments orchestration software
Payment software
Failed payment recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$99 per month
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What is Inai
Inai is a payments orchestration platform that helps businesses connect to and manage multiple payment service providers through a unified integration layer. It is used by product, engineering, and payments teams to route transactions, manage payment methods, and monitor performance across providers. The product focuses on reducing the effort of adding or switching payment providers and centralizing operational controls such as routing logic and reporting.
Unified PSP integration layer
Inai centralizes integrations to multiple payment providers behind a single API and configuration layer. This can reduce engineering effort when adding new providers or expanding to new geographies and payment methods. It also supports operational changes (for example, routing adjustments) without requiring a full re-integration for each provider.
Routing and provider controls
The platform is designed to support transaction routing across providers based on configurable rules. This helps teams manage redundancy and direct traffic according to business constraints such as cost, geography, or payment method availability. Centralized controls can also simplify incident response when a provider has degraded performance.
Cross-provider payment visibility
Inai provides consolidated monitoring and reporting across connected payment providers. This can help payments teams compare authorization performance and failure patterns without pulling data separately from each provider portal. Centralized analytics supports faster troubleshooting and more consistent KPI tracking across the payment stack.
Orchestration adds another layer
Introducing an orchestration layer can increase architectural complexity and add an additional dependency in the payment flow. Teams may need to evaluate latency, failure modes, and operational ownership across both the orchestrator and underlying providers. This can require more rigorous testing and monitoring than a single-provider setup.
Feature parity varies by connector
Capabilities often depend on the specific payment provider connectors and the depth of each integration. Some provider-specific features (for example, certain dispute workflows, local payment nuances, or advanced tokenization options) may not be fully exposed through a unified layer. Organizations may still need direct provider integrations or portals for edge cases.
Recovery tooling may be limited
While orchestration platforms can help with retries and routing, dedicated failed-payment recovery functionality (such as dunning journeys, customer communications, and subscription-aware logic) may not be as comprehensive as specialized recovery products. Businesses with complex subscription billing requirements may need additional tooling. The fit depends on how much recovery automation is required beyond basic retry strategies.
Plan & Pricing
Inai — Pricing (official inai.io/pricing)
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $99 per month | 1 payment connector; 1 seat; data storage 1 month; Transactions included: (site shows variants per product) up to 10,000 / 5,000 (depends on product tab). Optional add-ons: additional source $35/month (certain gateways) or $50/month (other gateways); additional transactions $0.03–$0.05 per transaction (or described as per 100 trans from $0.4); extra month storage $25/month; extra seat $10–$25/month; Alerts and chatbot add-ons noted. |
| Growth | Talk to sales / Request for quote | Multi-connector tier: listed as 2–3 payment connectors supported; 5 seats; Transactions included vary by product: up to 20,000 or up to 100,000 per month (depends on product). Data storage 3–6 months. Optional add-ons: Additional source from $35/month (Stripe, Adyen, Braintree, Checkout.com) or $50/month for other gateways; per 100 trans/month from $0.4 (or $0.03 per additional transaction); Alerts from $0.05/month; extra month storage $25/month; chatbot querying $100/month; additional seat $25/month. |
| Enterprise | Custom pricing | Unlimited connectors, unlimited seats, unlimited transactions, unlimited storage — contact sales / Get Started. |
Notes:
- Revive (Inai’s recovery product) operates on a “no win–no fee” model with no upfront cost — customers “pay only when [Inai] successfully recovers revenue”. This is described separately on the pricing page and directs to contact sales for details.
- Add-on prices and per-transaction rates are shown on the official pricing page but differ by product-tab; the page presents multiple product columns (Observe / Reconcile / Revive / Orchestrate) with slightly different included transaction volumes and additional-transaction/add-on rates.
(Information taken directly from Inai’s official pricing page.)
