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Epos Now

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$39 per month
Free Trial unavailable
Free version unavailable
User corporate size
Small
Medium
Large
User industry
-

What is Epos Now

Epos Now is a cloud-based point-of-sale (POS) system designed for small and mid-sized retail and hospitality businesses. It provides checkout, product and inventory management, customer management, and reporting, with optional add-ons for payments, loyalty, and online ordering. The product typically runs on iPad or Android tablets and can be paired with supported receipt printers, cash drawers, and barcode scanners. It is positioned as a configurable POS platform that supports multi-location operations and integrations with third-party business tools.

pros

Broad retail and hospitality fit

Epos Now supports both retail and hospitality workflows, including item catalogs, modifiers, and table-oriented service features depending on configuration. This makes it suitable for businesses that operate mixed models (e.g., café + retail counter) without adopting separate systems. It also supports multi-site management for operators with more than one location. Hardware bundles and peripheral support help standardize deployments across sites.

Add-ons and integrations ecosystem

The platform offers optional modules such as loyalty, marketing, and online ordering, allowing businesses to extend functionality as needs change. It also integrates with common accounting and eCommerce tools, which can reduce manual re-entry of sales and inventory data. Compared with simpler POS offerings, this provides more flexibility in how the POS connects to the rest of the business stack. Integration availability can be a deciding factor for teams that already use specific back-office systems.

Cloud reporting and management

Epos Now provides cloud-based dashboards and reporting for sales, products, and staff performance, enabling remote oversight. Centralized management helps owners update menus/items and pricing without touching each terminal individually. This is useful for multi-terminal environments and for operators who need visibility outside business hours. Data access via the cloud can also support periodic exports for finance and operations.

cons

Costs increase with modules

Many capabilities that businesses consider standard—such as advanced loyalty, marketing automation, or certain online ordering functions—may require paid add-ons. As a result, total cost of ownership can rise as the business adds features, terminals, or locations. This can make budgeting less straightforward than POS products that bundle more functionality into a single plan. Buyers typically need to map required workflows to specific modules during evaluation.

Implementation varies by setup

Configuration complexity increases when businesses use multiple locations, extensive product catalogs, or hospitality-specific workflows (e.g., modifiers, courses, table layouts). Hardware compatibility and network setup can also affect rollout effort, especially when mixing device types. Organizations without internal IT support may need vendor or partner assistance to avoid operational disruption. This can lengthen time-to-go-live compared with simpler, single-terminal deployments.

Not enterprise-grade depth

For larger operators, the platform may not match the depth of specialized enterprise restaurant or retail suites in areas like advanced inventory planning, complex franchise controls, or highly customized reporting. Some businesses may need third-party tools to cover gaps in back-office processes. This can introduce additional integration and support overhead. It is generally better aligned to SMB requirements than to highly complex enterprise environments.

Plan & Pricing

Plan Price Key features & notes
Plus (Monthly bundle) $99 per month $0 upfront; includes integrated Epos Now Payments (fees: 2.6% + $0.10 per transaction); includes payment terminal, hardware support, training/implementation. (See Epos Now Terms & Conditions Appendix 1).
Basic (Monthly bundle) $129 per month $0 upfront; uses 3rd-party payment processing; includes till, printer, Back Office software, hardware support, training. (See Epos Now Terms & Conditions Appendix 1).
Complete POS Solution (promotional) From $299–$349 (limited-time) Complete bundle (terminal, card reader, cash drawer, software, onboarding). Discounted ‘from’ price depends on promotional offer and may require a subscription term. (See Epos Now product/store pages).
Hospitality / Retail Pay-Monthly bundle (example) From $39 per month* Representative pay-monthly hardware + software bundle advertising “From $39 per month” (promotional/representative; actual rate depends on term and qualification).
Delivery POS (example) $79 per month (software subscription example) Delivery POS example page lists $349 upfront + $79/month software subscription (12-month term example).

*Many product pages show regional/promotional variations and representative examples; pricing can vary by bundle, region, promotional period, and chosen payment-processing option. All entries above are taken from Epos Now’s official website (store, systems, and Terms & Conditions pages).

Seller details

Epos Now Ltd
Norwich, England, United Kingdom
2011
Private
https://www.eposnow.com/
https://x.com/eposnow
https://www.linkedin.com/company/epos-now/

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Epos Now

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