Point of Success
Restaurant POS systems
Hospitality software
Restaurant software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$19.00 per location per month
Free Trial unavailable
Free version
Small
Medium
Large
- Accommodation and food services
- Professional services (engineering, legal, consulting, etc.)
- Healthcare and life sciences
What is Point of Success
Point of Success is a restaurant point-of-sale (POS) software suite designed to run front-of-house order entry, table service, and payment workflows for restaurants and bars. It targets small to mid-sized operators that want a Windows-based POS with local installation options and configurable menus, modifiers, and staff permissions. The product is commonly deployed with POS terminals, receipt printers, cash drawers, and kitchen printers, and it can be set up for quick-service or table-service environments.
Windows-based local deployment
Point of Success supports on-premises installation on Windows PCs, which can fit operators that prefer local control over hardware and data. This model can reduce dependence on continuous internet connectivity for core order-taking workflows. It also aligns with environments that already standardize on Windows POS terminals and peripherals.
Restaurant-focused POS workflows
The product is built around restaurant operations such as table management, menu items with modifiers, and routing orders to kitchen printers. These capabilities map to common dine-in and bar service processes without requiring a general retail POS configuration. It is typically used with standard restaurant peripherals like receipt printers and cash drawers.
Configurable roles and menus
Point of Success provides configuration for menus, pricing, and staff access controls, which helps operators tailor the POS to their service model. Role-based permissions can support separation of duties across servers, bartenders, and managers. Menu configuration supports operational needs like modifiers and item variations.
Cloud ecosystem may be limited
Compared with more cloud-native restaurant platforms, a Windows-first POS can have fewer built-in capabilities for multi-location centralized management and rapid remote rollout. Operators may need additional tools or processes for remote monitoring, updates, and device management. This can increase IT overhead for growing chains.
Integrations vary by deployment
Integration breadth for online ordering, delivery marketplaces, loyalty, and accounting often depends on the vendor’s available connectors and the specific edition deployed. If required integrations are not supported natively, operators may rely on third-party middleware or manual processes. This can affect data consistency across channels.
Hardware and setup responsibility
On-premises POS deployments typically place more responsibility on the restaurant for selecting compatible hardware, networking, and peripheral configuration. Initial setup and troubleshooting can require more hands-on support than tablet-based systems. This may be a constraint for teams without local IT resources.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Special Edition | Free | Permanently free tier. Limited: up to 2 users for versions ≤3; version 4+ limited to 1 user. Basic menu creation, order entry, receipts, manager reports; limited customer/marketing data and some add-ons not available. |
| Standard | Not listed / Contact vendor | Mid-tier feature set (menu creation, order entry, manager reports). Additional licenses available for purchase; site does not publish public pricing. |
| Premium (one-time purchase) | $799.99 one-time for first computer; $250.00 each additional computer | Full-featured terminal software (advanced menus, delivery/driver management, reporting, marketing). Local-client (not cloud). Licensed per computer/location. |
| Premium (subscription) | Not listed / Contact vendor | Monthly subscription option is offered (includes Premium plus Time Clock, Employee Scheduler, Table Management) but the subscription price is not shown on the public site. |
Additional paid add-ons (official site lists prices):
- Caller ID: Software only $249.00; hardware variants: 2-line $399.00, 4-line $499.00, 8-line $799.00 (replacement box pricing also listed).
- Time Clock: $129.00 (one-time).
- Employee Scheduler: $129.00 (one-time).
- Table Management: $129.00 (one-time).
- Inventory: $399.00 (one-time).
- Central Point Remote: $199.00 (one-time).
- Central Point Headquarters: $199.00 (one-time).
- Dashboard: $19.00 per month per location.
- Online Ordering (Point of Success): $399.00 one-time setup + $149.00 per month.
- Online Ordering (with Big Holler): software purchase $199.00; Big Holler offers separate setup/monthly/yearly pricing tiers (listed on site).
- Support: New purchase includes free support for 30 days; per-incident and subscription support pricing listed (per incident $89.00; subscription $45/month with 3-month minimum; 6-month plan $299.00).
Seller details
Point of Success (vendor name used commercially; legal entity unclear)
