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TouchSuite

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$199 per month
Free Trial unavailable
Free version
User corporate size
Small
Medium
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User industry
-

What is TouchSuite

TouchSuite is a payment processing and point-of-sale offering that provides card acceptance and POS tools for small and mid-sized merchants, including restaurants and hospitality venues. It is used to run in-store transactions and can bundle merchant services with POS hardware and software. The product is typically sold through a merchant-services model, with pricing and configuration varying by reseller/agent and merchant needs.

pros

Bundled merchant services and POS

TouchSuite combines payment processing with POS options, which can simplify vendor management for restaurants that want a single provider for payments and front-of-house checkout. This approach can reduce integration work compared with pairing a standalone POS with a separate processor. It also supports common card-present payment workflows needed in hospitality environments.

Multiple hardware deployment options

TouchSuite is commonly offered with different terminal and POS hardware configurations, allowing restaurants to choose setups that fit counter-service or table-service environments. This flexibility can help businesses standardize on a device type across locations. Hardware-led deployments can also speed up initial rollout when the provider supplies and configures devices.

Channel and agent distribution

The product is distributed through merchant-services channels, which can provide local sales and onboarding support for some buyers. This model can be useful for independent restaurants that prefer hands-on setup and a single point of contact. It also enables tailored packages that align POS, payments, and related services.

cons

Variable pricing and terms

Because TouchSuite is often sold through agents and merchant-services channels, pricing, contract terms, and included features can vary by quote. This can make it harder to compare total cost of ownership against more standardized, self-serve POS offerings. Buyers typically need to review processing rates, fees, and contract length carefully.

Restaurant feature depth varies

TouchSuite’s core strength is payments plus POS, but restaurant-specific capabilities (for example, advanced menu engineering, kitchen workflows, and deep multi-location reporting) may depend on the specific POS package offered. Some restaurants may require add-ons or third-party tools for specialized operations. Fit for purpose should be validated against the venue’s service model and workflow requirements.

Ecosystem transparency can be limited

Compared with platforms that publish extensive app marketplaces and documented integrations, the available integration ecosystem may be less transparent and may depend on the deployed solution. This can affect plans to connect loyalty, online ordering, accounting, or delivery services. Prospective customers may need confirmation in writing of required integrations and supported devices.

Plan & Pricing

Plan Price Key features & notes
GRUBBRR Self‑Ordering Kiosk $199 per month Includes hardware & software; exclusive sales channel through TouchSuite for restaurants up to 10 locations.
WordPress Membership Plugin (WP Member Subscription) Free "Completely Free" downloadable plugin; requires a TouchSuite merchant account to process payments.
Clover POS Systems (resold by TouchSuite) Custom pricing — contact TouchSuite Resold Clover hardware/software; no public subscription prices listed; customers are prompted to "Speak to a Rep" or start an application.
Epos Now POS (resold by TouchSuite) Custom pricing — contact TouchSuite Resold Epos Now POS hardware/software; pricing not published on site.
Payment processing / Merchant Services Not publicly disclosed on site — contact TouchSuite TouchSuite provides merchant accounts, interchange/partner solutions, and payment terminals but does not publish standard rates on the website; sales contact required.

Seller details

TouchSuite, LLC
New York, NY, USA
2001
Private
https://touchsuite.com/
https://www.linkedin.com/company/touchsuite/

Tools by TouchSuite, LLC

TouchSuite

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