Retail Pro
Retail POS systems
Retail management software
POS software
Retail software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$119 USD per location per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Retail and wholesale
- Agriculture, fishing, and forestry
- Healthcare and life sciences
What is Retail Pro
Retail Pro is a retail point-of-sale (POS) and retail management platform used by specialty retailers to run in-store checkout and support back-office operations such as inventory, customer management, and reporting. It is typically deployed for single-store and multi-store environments and is often implemented with partner-led services. The product is commonly positioned for retailers that need configurable workflows and integrations with other retail systems rather than a lightweight, out-of-the-box POS.
Inventory and store operations
The platform includes tools for inventory management and store operations that tie directly to POS activity. Retailers can use it to manage product catalogs, stock movements, and store-level controls in one system. This reduces reliance on separate tools for day-to-day retail management compared with POS-only offerings.
Retail-focused POS capabilities
Retail Pro centers on core store operations such as sales processing, returns/exchanges, promotions, and customer profiles. It supports typical specialty retail workflows that require more than basic checkout. This makes it suitable for retailers that need consistent processes across multiple locations.
Configurable and integrable platform
Retail Pro is commonly implemented with configuration to match retailer-specific workflows and policies. It is used in environments where integrations to other systems (for example, accounting, ecommerce, or enterprise applications) are required. This flexibility can be an advantage over more standardized POS products in the same space.
Implementation can be partner-led
Retail Pro deployments often involve resellers or implementation partners for setup, configuration, and ongoing support. This can increase project coordination needs and make outcomes more dependent on partner quality. It may be less suitable for teams that want a self-serve setup and immediate go-live.
Complexity for small retailers
Because it targets more configurable retail operations, the product can be heavier than entry-level POS systems. Smaller retailers with simple needs may find the feature set and administration more than they require. Total cost and time-to-value can be higher than lightweight POS alternatives.
Ecommerce experience varies by stack
Omnichannel and ecommerce capabilities often depend on the specific modules selected and the integrations implemented. Retailers may need additional products or services to achieve a tightly unified online/offline experience. This can create variability in functionality compared with platforms that bundle POS and ecommerce more natively.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Initial user (per location) | $119 USD per month | Initial subscription term minimum 24 months; price excludes installation, training, and other service fees; includes access to latest software updates. |
| Additional user (per location) | $99 USD per month | Per-location pricing for each additional user. |
| Training & Services (examples, sold separately) | See notes | 2-Week Retail Pro 9 Class (certification): $500 per employee; Onsite training: $150 USD per training hour plus travel & expenses. These fees are separate from subscription. |
Seller details
Retail Pro International, LLC
Austin, Texas, USA
1987
Private
https://www.retailpro.com/
https://x.com/retailpro
https://www.linkedin.com/company/retail-pro-international/
