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Whale

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$99 per month
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Accommodation and food services
  2. Real estate and property management
  3. Retail and wholesale

What is Whale

Whale is a cloud-based platform for documenting and managing standard operating procedures (SOPs) and related knowledge used in employee onboarding and training. It is typically used by operations, HR, and team leads to create process documentation, assign learning content, and track completion. The product combines SOP authoring with training delivery and basic knowledge base capabilities to support repeatable work and role readiness.

pros

SOP authoring and organization

Whale focuses on capturing procedures in a structured format that can be organized by team, role, or process area. This supports consistent documentation practices compared with general-purpose work management tools. Centralized SOP libraries reduce reliance on ad hoc documents and shared drives. Versioning and ownership conventions help teams keep procedures current.

Onboarding and training assignments

The platform supports assigning SOPs and training content to users as part of onboarding or role-based learning paths. Completion tracking provides managers visibility into whether required materials have been reviewed. This aligns well with small to mid-sized teams that need lightweight training management tied directly to procedures. It can reduce the gap between “documented” and “trained” processes.

Knowledge base for operations

Whale acts as an internal knowledge hub where employees can search for procedures and guidance during day-to-day work. This is useful for frontline teams that need quick access to standardized instructions. Consolidating SOPs and training materials in one place can simplify governance. It also supports cross-training by making role knowledge discoverable.

cons

Limited recruiting depth

Although it can support onboarding after hiring, Whale is not typically positioned as a full recruiting or talent acquisition suite. Organizations needing applicant tracking, interview workflows, and offer management may require a dedicated recruiting system. Integrations may be needed to connect hiring stages to onboarding tasks. This adds administrative overhead for end-to-end talent workflows.

Not a full LMS replacement

Whale’s training features are oriented around SOP-driven learning and internal enablement rather than comprehensive learning management. Companies that require advanced eLearning capabilities (e.g., SCORM/xAPI administration, complex assessments, certifications, or extended enterprise training) may find gaps. Reporting may be less robust than specialized training platforms. Larger compliance programs may need additional tooling.

Knowledge management scope constraints

For organizations seeking broad knowledge management (e.g., complex taxonomy, deep permissions models, extensive integrations, or IT documentation specialization), Whale may be narrower in scope. Teams with heavy documentation needs across multiple departments may outgrow simpler structures. Content governance at scale can require more advanced workflows. Some organizations may prefer tools optimized for IT or enterprise KM use cases.

Plan & Pricing

Plan Price Key features & notes
Free $0 5 users included; Unlimited Documentation; Step Recorder; Built-in Screen Recorder; Video-to-SOP Converter; Checklists.
Team (monthly) $149 per month For small teams; 10 users included; Price per additional user: $10/month; Export to PDF/Word; User & Group Permissions; Expert Reviews; Custom Branding; Version History.
Team (annual) $99 per user/month (billed annually; saves ~33%) Annual-billing equivalent shown on site ("Save 33% with yearly billing"); same features as Team monthly.
Scale (monthly) $449 per month Most popular for growing teams; 25 users included; Price per additional user: $12/month; Training flows; AI Quizzes; User Roles; Badges; Org Chart.
Scale (annual) $299 per month (billed annually; saves ~33%) Annual-billing equivalent shown on site; includes 75 AI-tokens (on some displays) or 25 AI-tokens depending on billing selection; same features as Scale monthly.
Enterprise Starting at $1,200 per month (yearly billing only) For larger organizations; Yearly billing only; includes SCIM, HRIS integration, API access, Unlimited Workspaces, Migration services; includes 500 AI-tokens on listed Enterprise tier; Book a demo / contact sales for exact pricing.

Seller details

Whale
Sydney, Australia
2016
Private
https://www.getwhale.com/
https://x.com/getwhale
https://www.linkedin.com/company/getwhale

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Whale

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