XOi
Work instructions software
Mobile forms automation software
OCR software
Field service management software
Knowledge management software
Asset inspection software
Equipment maintenance software
Maintenance management software
Work order software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is XOi
XOi is a field service platform focused on capturing and organizing jobsite data from technicians using a mobile app. It supports service workflows such as work documentation, asset history capture, and sharing visual records with customers and internal teams. The product emphasizes photo/video-based documentation, standardized job checklists, and searchable service records to improve consistency across field work.
Strong visual job documentation
XOi centers workflows around capturing photos, videos, and notes during service calls. This creates a consistent record of work performed that can be shared with customers and used for internal review. Visual documentation also supports faster troubleshooting and reduces reliance on technician memory or handwritten notes.
Structured workflows for technicians
The mobile experience supports guided steps and checklists that help standardize how work is performed and documented. This is useful for onboarding newer technicians and reducing variation across crews. Compared with general-purpose knowledge tools, the product is oriented to in-field execution and evidence capture.
Searchable service and asset history
Captured job data can be organized into customer, site, and equipment histories for later retrieval. This helps dispatch, service managers, and technicians understand prior issues and prior work without rework. The approach aligns well with inspection and maintenance use cases where historical context matters.
Not a full CMMS suite
Organizations needing deep maintenance management (e.g., advanced preventive maintenance scheduling, parts inventory, purchasing, and complex asset hierarchies) may require additional systems. XOi’s strengths are documentation and field execution rather than end-to-end plant maintenance operations. Fit depends on whether the buyer expects a complete CMMS/EAM replacement.
Integration dependency for back office
Many teams will need integrations to connect field documentation with accounting, ERP, or broader service platforms. If required connectors are not available out of the box, implementation may involve middleware or custom work. This can add time and cost compared with platforms that include more native back-office modules.
OCR scope may be limited
While the product is associated with capturing equipment data from the field, OCR performance and supported document types can vary by use case (e.g., nameplates, handwritten notes, low-light photos). Teams with heavy document-processing requirements may need to validate accuracy and workflow fit in a pilot. OCR-centric automation may still require manual review steps for quality control.
Seller details
XOi Technologies, Inc.
Nashville, TN, USA
2017
Private
https://www.xoi.io/
https://x.com/xoitechnologies
https://www.linkedin.com/company/xoi-technologies/
