UserWay
Digital accessibility platforms
Digital accessibility tools
Digital governance software
Web accessibility software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€490 per year
Free TrialFree version
Small
Medium
Large
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What is UserWay
UserWay is a web accessibility software platform that provides tools to help organizations improve the accessibility of public-facing websites and web applications. It is used by website owners, digital teams, and compliance stakeholders to identify accessibility issues, add end-user accessibility controls, and support ongoing remediation workflows. The product portfolio typically combines an on-page accessibility widget with automated scanning and optional managed accessibility services, depending on plan and deployment needs.
Multiple deployment options
UserWay offers more than a single approach to accessibility, combining an on-page interface (widget) with additional tooling and service options. This can fit organizations that want a quick UI layer while also planning deeper remediation work. It also supports common web publishing environments through straightforward installation patterns (for example, adding a script to a site).
End-user accessibility controls
The accessibility widget provides visitors with configurable controls (such as text sizing, contrast adjustments, and navigation aids) that can improve usability for some users. This can be useful for organizations that want a visible accessibility entry point on every page. It also helps standardize the user experience across different site templates and sections.
Services for remediation support
UserWay positions services alongside software for organizations that need help interpreting findings and implementing fixes. This can reduce the burden on teams without dedicated accessibility specialists. It is relevant for companies that need assistance coordinating audits, remediation, and ongoing monitoring rather than only running automated scans.
Widget does not ensure compliance
An overlay or widget can improve certain user-facing controls but does not automatically remediate underlying code-level accessibility defects. Organizations typically still need engineering and content changes to meet WCAG requirements across templates, components, and documents. Relying primarily on a widget can leave gaps for assistive technology users and for issues that require semantic HTML and ARIA fixes.
Automation coverage limitations
Like other automated accessibility tools, scanning cannot detect all WCAG failures and often requires manual testing for full coverage (for example, keyboard interaction quality, meaningful alternative text, and complex workflows). Teams should expect false positives/negatives and the need for triage. This can affect how confidently results translate into compliance reporting without additional validation.
Governance depth varies by plan
Compared with platforms that emphasize enterprise governance (policy management, role-based workflows, and broad digital quality governance), UserWay’s governance capabilities may depend on the specific package purchased. Larger organizations may need more robust cross-site reporting, workflow management, and integration into SDLC tooling. Buyers should confirm what is included for multi-property governance, evidence collection, and audit-ready documentation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Small Website | €490 per year (annual) | Up to 100K page views/month; unlimited website pages; remediations for ADA, AODA, Section 508, EN 301 549, WCAG 2.1 & 2.2; customized accessibility statement; legal support program; monitoring of 10 pages with alerts. |
| Medium Website | €1,490 per year (annual) | Up to 1M page views/month; all features in Small plan; unlimited website pages; remediations for ADA/Section 508/WCAG; customized accessibility statement; legal support program; monitoring of 10 pages with alerts. |
| Large Website | Custom pricing | Over 1M page views/month; enterprise/custom features; contact sales for pricing. |
All plans listed on the official pricing page indicate a legal/litigation support program and include monitoring (10 pages) and an accessibility statement. The official Terms also document the availability of a permanently free "Free-Widget" (free Accessibility Widget) and the site offers a time-limited free trial option on the widget/product landing pages.
Seller details
UserWay Inc.
Wilmington, Delaware, US
2016
Private
https://userway.org/
https://x.com/userwayorg
https://www.linkedin.com/company/userway/
