Consolto
Screen sharing software
Business scheduling software
Video conferencing software
Live chat software
Team collaboration software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$8.20 per user per month
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What is Consolto
Consolto is a browser-based customer communication platform that combines video meetings with live chat, screen sharing, and appointment scheduling. It is typically used by small and mid-sized businesses and service providers to handle sales consultations, onboarding, and support sessions from a website or shared link. The product focuses on embedding real-time communication widgets into web pages and capturing lead/customer context during interactions. It also includes basic collaboration features for teams handling inbound conversations and bookings.
All-in-one customer interaction hub
Consolto consolidates video calls, live chat, screen sharing, and scheduling in a single workflow. This reduces the need to stitch together separate tools for booking and real-time support. For customer-facing teams, the unified interface can simplify handoffs from chat to a live session. It is well-suited to consultation-style interactions where a booking often precedes a call.
Web-embedded engagement options
The platform is designed to run in the browser and can be embedded on a company website as a widget. This supports use cases where customers start from a web page and escalate to chat or video without switching applications. Embedded entry points can also help standardize how prospects reach the team. This approach aligns with teams that prioritize website conversion and assisted selling/support.
Scheduling tied to live sessions
Consolto includes appointment scheduling that connects directly to the live meeting experience. This can reduce friction compared with using a separate scheduling tool and then sending meeting links manually. Teams can manage availability and route booked sessions into the same environment used for chat and calls. It fits service businesses that rely on booked consultations rather than ad-hoc meetings only.
Less depth for large deployments
Compared with enterprise-focused suites, Consolto may offer fewer advanced administrative controls, governance features, and large-scale rollout tooling. Organizations with complex compliance requirements or extensive IT management needs may require additional controls. Larger companies may also expect deeper integrations with identity, device management, and security monitoring. Fit is typically stronger for SMB and mid-market use cases.
Integrations may be narrower
While Consolto covers multiple interaction modes, its ecosystem of native integrations can be more limited than platforms centered on broad enterprise collaboration. Teams that depend on extensive CRM, contact-center, or workflow automation integrations may need custom workarounds. This can affect reporting continuity across systems. Buyers should validate required integrations and API capabilities during evaluation.
Not a full collaboration suite
Consolto focuses on customer communications rather than replacing internal team collaboration platforms. Features such as persistent team workspaces, document collaboration, and organization-wide messaging may be limited or out of scope. Teams may still need separate tools for internal chat and project coordination. This can increase tool overlap in organizations seeking a single collaboration hub.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Smart | $8.20 per user/month (billed yearly) — Total $98 billed yearly | Personal ClickNTalk page (Personal Page), Unlimited appointment scheduling, 3 hrs/month video chat, Active Engager, Manage Guest Users (Micro CRM), Site analytics. |
| Clever (Most popular) | $16.40 per user/month (billed yearly) — Total $197 billed yearly | All Smart features + multi-agents (select team size), 20 hrs/month per agent video chat, 1 skin per agent, custom styling, Google Analytics events, guest pre-call form. |
| Genius | $32.00 per user/month (billed yearly) — Total $384 billed yearly | All Clever features + advanced appointment scheduling, 100 hrs/month per agent video chat, 2 skins per agent, support for 3 websites, money transfer, customer-side whitelabeling, Zapier & webhook integrations, show widget on select pages. |
| Enterprise | Custom pricing | All Genius features + unlimited video chat hours, dedicated Consolto account manager, backoffice integration & SSO; contact Consolto for pricing. |
