ConnectyCube Chat Widget
Live chat software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$39 per month
Free Trial unavailable
Free version
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- Real estate and property management
- Accommodation and food services
- Retail and wholesale
What is ConnectyCube Chat Widget
ConnectyCube Chat Widget is an embeddable live chat component that adds real-time messaging to websites and web applications. It is typically used by product teams and developers to support customer inquiries, lead capture, and in-app user communication. The widget is built on ConnectyCube’s chat APIs/SDKs, so it is often implemented as part of a broader custom messaging experience rather than a standalone helpdesk tool.
Developer-oriented embedding options
The widget is designed to be embedded into a website or web app and connected to ConnectyCube’s underlying chat services. This approach fits teams that want to control UI, workflows, and authentication rather than adopting a fixed, all-in-one live chat console. It can be integrated into existing front-end stacks as part of a custom product experience.
Real-time chat foundation
The product focuses on real-time messaging as the core capability, which supports common live chat use cases such as pre-sales questions and in-app support. Because it is tied to a chat platform, it can be used as a building block for broader messaging scenarios beyond a simple contact form. This can be useful when chat needs to be part of the application’s user journey.
API/SDK-backed extensibility
ConnectyCube’s positioning as a communications platform means the widget can be extended through APIs/SDKs rather than relying only on built-in settings. This is helpful for organizations that need custom routing, identity management, or integration with internal systems. It also supports product teams that want to standardize on a single communications backend for multiple clients (web/mobile).
Not a full support suite
Compared with many live chat tools in this category, the widget is not primarily positioned as a complete customer support platform with ticketing, knowledge base, and agent productivity features. Teams may need additional systems for case management, SLAs, and reporting. This can increase implementation effort for support organizations that want an out-of-the-box workflow.
Requires technical implementation
The widget is typically adopted by teams comfortable with web development and integrating third-party SDKs. Non-technical users may find setup, customization, and ongoing maintenance more involved than turnkey live chat products. Time-to-value depends on engineering availability and the complexity of the desired chat experience.
Business tooling may be limited
Organizations that need built-in marketing automation, CRM synchronization, or advanced lead qualification features may need to integrate external tools. Analytics and administrative controls may not match the depth of platforms that bundle chat with broader customer engagement suites. This can matter for sales-led teams that rely on native pipelines and attribution reporting.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per month | 1,000 users; 5 GB storage; 1 month retention; 1-on-1 chats, attachments (images/video/files), message statuses; P2P audio/video calls (core); Community support. Chat Widget uses the same subscription model as the ConnectyCube platform. |
| Hobby | $39 per month | 10,000 users; 10 GB storage; 3 months retention; All Free features plus group chat, message notifications, online status & typing indicators, quick actions & link previews; Community support. |
| Advanced | $99 per month | 25,000 users; 25 GB storage; 6 months retention; All Hobby features plus audio & video calls, conference/meetings, moderation tools (block/report), AI capabilities; Community support. |
| Pro | From $199 per month | 50,000 users (additional users purchasable); 50 GB storage; custom retention; Full Chat Widget feature set; server-side video recording (available on Pro); ability to request features; priority support (faster response). Pro has extended variants (Pro100–Pro500) with higher monthly prices (see official site). |
| Enterprise | From $599 per month | Dedicated server hosting; custom users & storage (unlimited option); custom retention; data encryption / HIPAA options; SLA (99.9% uptime); priority support & account manager; contact sales for custom pricing. |
