Dubber Platform
Speech analytics software
Call & contact center software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$14.95 per month per recording endpoint
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- Professional services (engineering, legal, consulting, etc.)
What is Dubber Platform
Dubber Platform is a cloud-based call recording and voice data capture platform that enables organizations and service providers to record, store, and access voice conversations for compliance, quality, and analytics use cases. It is commonly deployed through integrations with unified communications and contact center telephony providers, with administration and retrieval handled via web-based tools and APIs. The platform emphasizes scalable, network-level recording and centralized retention controls rather than operating as a full contact center suite.
Carrier and UCaaS integrations
Dubber Platform is designed to be embedded by telecommunications, UCaaS, and contact center service providers to capture voice at the network or service layer. This approach can reduce reliance on endpoint recording clients and simplify deployment across distributed users. It supports integration patterns that fit service-provider delivery models, including provisioning and user management workflows.
Compliance-focused call recording
The platform provides core capabilities for regulated recording programs, including centralized storage and retention management. It supports controlled access to recordings for audit, dispute resolution, and supervisory review. These functions align with common financial services and regulated-industry requirements where consistent capture and retention are primary drivers.
API-driven platform approach
Dubber Platform offers programmatic access and platform components that can be used to integrate recording and voice data into other business systems. This can help organizations standardize recording across multiple voice services while keeping downstream workflows in existing tools. The platform orientation can be useful when recording is a shared service across business units rather than a single contact center deployment.
Not a full CCaaS suite
Dubber Platform focuses on recording and voice data services rather than end-to-end contact center operations. Organizations seeking native omnichannel routing, workforce management, outbound dialing, and agent desktop capabilities typically need additional contact center software. This can increase integration effort when compared with platforms that bundle recording and contact center functions in one product.
Analytics depth depends on add-ons
While positioned in the speech analytics space, the breadth and sophistication of analytics can vary by edition, partner packaging, and enabled modules. Some deployments primarily use it for compliant recording and retrieval rather than advanced conversational intelligence. Buyers may need to validate which transcription, keywording, and analytic features are included in their specific offering and telephony integration.
Partner-led purchasing complexity
Dubber is frequently sold and provisioned through service providers, which can affect pricing transparency, feature availability, and support paths. Implementation responsibilities may be split between the provider and Dubber depending on the contract structure. This can complicate troubleshooting and change management compared with a single-vendor, direct-to-customer model.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Dubber You (CallDub) | $14.95 per month per recording endpoint | Personal/unified call recording; unlimited lifetime storage; iOS/Android/Web apps; concierge setup & 24×7 online support. |
| Dubber Teams | $19.95 per month per recording endpoint | Centralised review and control for managers/teams; enforced recordings; team-level insights. |
| Dubber Premier | $49.95 per month per recording endpoint | Full platform with AI-enriched insights (transcription, sentiment, alerts), integrations to BI/CRM. |
| CALL DUB (Zoom offer) | $14.95 per user/month | Zoom marketplace offering; recording only (entry-level). |
| DUB AI (Zoom offer) | $29.95 per user/month | AI features for Zoom recordings: transcriptions, sentiment, notifications/alerts. |
| Video add-on (Cisco Webex) | $25 per user/month (add-on) | Enables compliant video recording with analytics, transcription and 100 GB storage per user. |
| Video Storage add-on (Cisco Webex) | $100 per month per 1 TB per account | Augmented video storage packs (1 TB) available as add-on. |
| Compliance Editions / Enterprise examples | From $29.95 per month per end-point (Compliance Edition); Voice Intelligence Cloud Compliance Edition example: $1,599.99 for 250 endpoints + 1 user access | Compliance-focused packages (legal hold, discovery, advanced search). Contact sales for larger deployments. |
Notes: All pricing items above are taken from Dubber's official website (blog posts, product/integration pages and press releases) and reflect the pricing statements and examples shown there. Pricing may vary by region, channel (direct, reseller, marketplace) and over time; Dubber also references flexibility and custom/enterprise pricing and asks customers to contact sales or marketplace channels for specific quotes.
Seller details
Dubber Corporation Limited
Melbourne, VIC, Australia
2011
Public
https://www.dubber.net/
https://x.com/DubberCorp
https://www.linkedin.com/company/dubber/
