FieldPulse
Field service management software
Construction CRM software
HVAC software
Roofing software
Construction software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if FieldPulse and its alternatives fit your requirements.
Contact the product provider
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Agriculture, fishing, and forestry
- Construction
- Accommodation and food services
What is FieldPulse
FieldPulse is a field service management platform for service contractors that centralizes scheduling, dispatch, customer management, estimates, invoicing, and payment collection. It is used by small to mid-sized teams in trades such as HVAC, plumbing, electrical, and other on-site service businesses to manage jobs from initial request through closeout. The product includes mobile apps for technicians and office tools for job tracking, customer communication, and basic reporting. It also supports integrations for accounting and payments to connect field operations with back-office workflows.
End-to-end job workflow
FieldPulse covers core field service workflows including job scheduling, dispatch, customer records, estimates, invoices, and payments. This reduces reliance on separate point tools for quoting and billing. The technician mobile experience supports capturing job details in the field and keeping office staff updated. For many trade contractors, this scope aligns with day-to-day operational needs without requiring a full ERP suite.
Mobile-first technician experience
The platform provides mobile apps designed for technicians to view assignments, update job status, and capture notes, photos, and customer signatures. This supports real-time visibility for dispatchers and helps standardize field data collection. Mobile access is particularly useful for teams that need consistent job documentation across multiple technicians. It also supports faster invoice creation when job details are captured on-site.
Contractor-focused CRM features
FieldPulse includes CRM-style capabilities oriented around service customers, job history, and follow-up work. It helps teams track customer communication, manage repeat service, and maintain records tied to locations and assets. This is practical for contractors that need lightweight CRM functions embedded in operations rather than a standalone sales CRM. The approach fits businesses where service delivery is the primary driver of customer interactions.
Limited enterprise ERP depth
FieldPulse is not positioned as a full ERP system with deep financials, procurement, inventory optimization, or multi-entity consolidation. Organizations needing advanced accounting controls, complex revenue recognition, or broad enterprise resource planning typically require additional systems. As a result, larger firms may need integrations and process workarounds to meet corporate finance requirements. This can increase administrative overhead as the business scales.
Construction project complexity constraints
For construction firms that run long-duration projects, the platform may not cover advanced project management needs such as detailed cost codes, submittals, RFIs, change order workflows, and multi-phase scheduling. It is better aligned to service jobs and smaller projects than complex construction programs. Teams with heavy project accounting and job costing requirements may find gaps. They may need complementary construction management tools for full project controls.
Integration coverage varies
While FieldPulse supports integrations (for example, accounting and payments), the breadth and depth of integrations can be a constraint for companies with specialized systems. Some workflows may require third-party connectors or custom integration work to synchronize customers, invoices, and job data. This can introduce data consistency and support considerations. Integration needs should be validated against the specific applications already in use.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essentials | Request pricing (not publicly listed on official pricing page) | Core FSM features: Customer Management; Scheduling & Dispatching; Work Order Management; Estimates & Invoices; Mobile App; Workflow Automation; Project Management; QuickBooks Sync; Multi-location Management; Open API. |
| Professional | Request pricing (not publicly listed on official pricing page) | Includes Essentials features plus additional capabilities for growing businesses (listed on pricing page). Contact sales for details. |
| Enterprise | Request pricing / Contact sales | Enterprise-level customization: everything in Professional plus multi-location management and Open API access; typically requires contacting FieldPulse for a custom quote. |
Notes: FieldPulse pricing page directs visitors to "Request Pricing" or "Get a Custom Quote" rather than publishing per-user or per-month prices. The site also lists paid add-ons (Engage VoIP Phone, Operator AI 24/7 Dispatcher, Sales Suite, Fleet Tracking, PDF Form Filler) and emphasizes per-technician pricing but does not show numeric rates on the official pricing page.
