Guidde
Help authoring tools (HAT)
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Guidde and its alternatives fit your requirements.
$16 per creator per month
Free TrialFree version
Small
Medium
Large
- Accommodation and food services
- Retail and wholesale
- Arts, entertainment, and recreation
What is Guidde
Guidde is a help authoring tool that captures on-screen workflows and turns them into step-by-step guides, typically with screenshots or short videos and autogenerated text. It is used by customer support, product, and enablement teams to create how-to content for onboarding, internal SOPs, and customer self-service. The product emphasizes fast capture and AI-assisted generation over long-form structured documentation workflows, and it commonly supports sharing via links or embedding in knowledge bases and help centers.
Fast workflow-to-guide capture
Guidde focuses on recording a user’s actions in a web app and converting them into a structured walkthrough. This reduces the time needed to produce repeatable how-to content compared with writing articles from scratch. It is well-suited for frequently changing product UI where teams need to refresh guides quickly.
AI-assisted draft generation
The platform uses AI to generate titles, step text, and narration/voiceover options from captured steps. This can standardize tone and reduce manual editing effort for non-technical authors. It also helps teams scale documentation output when subject-matter experts have limited time.
Shareable, lightweight outputs
Guides are typically distributed as links, embeds, or short video-style walkthroughs that are easy to consume. This format works well for in-app help, support responses, and internal training snippets. It complements broader knowledge base systems by providing visual, task-focused micro-content.
Less suited for complex docs
Guidde’s capture-first approach is not designed for large, structured documentation sets with advanced content reuse, conditional publishing, or complex information architecture. Teams producing extensive manuals, developer documentation, or regulated documentation may need additional tooling. It is better positioned as a visual how-to layer than a full documentation platform for every use case.
Editing and governance constraints
Auto-generated steps often require review and cleanup to meet style, accessibility, and accuracy standards. Organizations with strict editorial workflows may find limitations versus tools built around review cycles, versioning depth, and granular permissions. Governance needs can increase as the number of guides and contributors grows.
UI-change maintenance overhead
Because guides are tied to recorded UI flows, product changes can invalidate screenshots and step sequences. Teams may need a recurring process to audit and update guides after releases. This can become a maintenance burden in fast-shipping environments without clear ownership.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per creator/month | Up to 25 how-to videos; work with any web app; record a voiceover; shareable link; transitions & soundtracks; library of stock music. |
| Pro | $16 per creator/month (billed monthly) OR $23 per creator/month (billed annually) | Everything in Free, plus: unlimited how‑to videos; remove Guidde watermark; Brand Kit; export videos / PPT / PDF; blur sensitive information. |
| Business | $35 per creator/month (billed monthly) OR $50 per creator/month (billed annually) | Everything in Pro, plus: unlimited text-to-voice generation; web & desktop app recording; convert PDF & PPT to video; advanced video privacy controls; analytics & insights; noted on pricing page as "Up to 5 Creators (billed per Creator)". |
| Enterprise | Contact us (custom pricing) | Everything in Business, plus: unlimited screen recordings & uploads; unlimited access to studio voices; auto translations; Magic Redaction (PII); customer-facing portals; SSO (Okta, Microsoft, OneLogin); user roles & multi-workspaces; requires sales contact. |
