Bugsee
Mobile app debugging tools
Mobile crash reporting software
Bug tracking software
Application development software
Mobile development software
Mobile analytics software
DevOps software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
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$99 per month
Free TrialFree version
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- Media and communications
- Accommodation and food services
- Information technology and software
What is Bugsee
Bugsee is a mobile crash reporting and debugging SDK for iOS and Android that captures crashes and in-app issues with contextual data. It targets mobile developers and QA teams who need to reproduce and diagnose problems reported from production or test builds. The product records session details such as logs, network activity, and user interactions to help teams understand the steps leading to a crash or bug. It is typically integrated into mobile apps via an SDK and used alongside existing issue tracking and development workflows.
Rich crash reproduction context
Bugsee captures more than a stack trace by collecting device state, logs, and user interaction context around an issue. This can reduce time spent trying to reproduce intermittent crashes and UI bugs. The approach is particularly useful when issues occur on specific devices, OS versions, or network conditions. It supports workflows where developers need evidence of what happened immediately before failure.
Network and log visibility
The SDK can record network requests and responses and correlate them with sessions where crashes or errors occur. This helps teams diagnose API-related failures, timeouts, and unexpected server responses without relying solely on external proxies. It also centralizes app logs with the crash report for faster triage. This is practical for mobile apps where reproducing backend-dependent issues is difficult.
Designed for mobile SDK integration
Bugsee is delivered as an SDK intended to be embedded into iOS and Android applications. This makes it suitable for capturing issues from real devices in the field rather than only from simulators or local debugging tools. It complements IDE debuggers and device testing platforms by focusing on production and pre-production telemetry. Teams can use it to support QA-to-engineering handoff with concrete session evidence.
SDK overhead and privacy work
Embedding a session-recording SDK can add runtime overhead and increase app size, depending on configuration and sampling. Teams often need to tune what is captured to avoid performance impact and excessive data volume. Because it can collect user interaction and network payloads, organizations may need additional privacy review and data handling controls. This can slow adoption in regulated environments.
Not a full issue tracker
Bugsee focuses on crash reporting and debugging context rather than end-to-end bug tracking and project management. Many teams still rely on a separate system of record for tickets, prioritization, and release planning. Integrations may be required to keep engineering workflows consistent. This adds setup and ongoing maintenance compared with tools that include native work item management.
Mobile-first scope
Bugsee is primarily oriented around mobile app instrumentation and may not cover broader observability needs across backend services and web clients. Organizations looking for unified monitoring across mobile, web, and server components may need additional tools. Cross-platform parity can also depend on the specific mobile frameworks and SDK support available. This can limit standardization for teams with diverse application stacks.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Lite | $0/mo | In-app bug reporting with video and 3D view hierarchy; unlimited apps & team members; unlimited bug tracking & chat integrations; crash reporting & analytics; custom traces/attachments; feedback (in-app chat); per-app analytics; detailed session logs; up to 5 unique devices per month; data retention 3 days; upgraded to PRO for 30 days. |
| Pro | $99/mo (paid annually) — $139/mo when paid monthly | Everything in Lite; up to 50 unique devices per month; data retention 30 days (default); priority support; Start 30-day trial. |
| Custom | Custom pricing (contact sales) | For larger device volumes or enterprise needs — SSO, custom TOS/features, HTTP REST API access, custom integrations, unlimited data retention, premium support, startup plans. |
