ApiRTC
Communication platform as a Service (cPaaS) platforms
Video platform as a service (VPaaS) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if ApiRTC and its alternatives fit your requirements.
€50 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
-
What is ApiRTC
ApiRTC is a WebRTC-based video and voice communications platform that provides APIs and SDKs to embed real-time calling and conferencing into web and mobile applications. It targets software teams building customer support, telehealth, collaboration, and in-app video experiences that require browser-based real-time media. The product focuses on developer integration with WebRTC components (signaling, media handling, and client SDKs) rather than a standalone end-user meeting application.
WebRTC-first developer integration
ApiRTC centers on WebRTC APIs/SDKs for embedding real-time video and voice into applications. This aligns well with teams that want to control the user experience inside their own product rather than redirecting users to an external meeting tool. It supports common in-app use cases such as 1:1 calls and multiparty sessions where a programmable approach is required.
Programmable real-time communications
The platform is positioned for building custom communication workflows, including application-driven call setup and session management. This is useful when communications must integrate with business logic (authentication, routing, CRM/ticketing context, or in-app events). Compared with more messaging/SMS-centric platforms in the space, ApiRTC’s emphasis is on real-time media.
Browser-based video capabilities
ApiRTC is designed to work in web contexts where WebRTC is a standard approach for real-time media. This can reduce dependency on native clients for certain use cases and speeds up prototyping for web applications. It is a fit for organizations prioritizing embedded video experiences delivered through the browser.
Limited public enterprise detail
Publicly available information on enterprise-grade controls (for example, detailed compliance attestations, advanced governance, or standardized security documentation) can be harder to validate than with larger, broadly adopted CPaaS vendors. Buyers with strict procurement requirements may need additional vendor-provided documentation. This can lengthen security and vendor-risk review cycles.
Narrower channel breadth than CPaaS
ApiRTC’s core focus is real-time video/voice rather than a broad omnichannel communications suite. Organizations seeking a single provider for SMS, voice calling, messaging, and other channels may need additional vendors or integrations. This can increase architecture complexity for teams aiming for consolidated communications tooling.
Integration effort and WebRTC complexity
Embedding WebRTC-based communications typically requires engineering effort for UI/UX, device handling, network edge cases, and ongoing maintenance. Teams without real-time media expertise may face longer implementation and troubleshooting cycles. This is a common tradeoff for programmable video platforms versus turnkey meeting products.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | free (for 4 months) | STUN & TURN included; 1k minutes/month; 10k chat messages; 50 simultaneous connected users; Voice/video/chat, Conferencing, Screen Share, File transfer, Whiteboard, Token-based auth, Up to 10 account managers, 10 MB media resources; HIPAA/HADS hosting available; "Try for free" (pricing by user). |
| Developer | €50 per user/month (monthly) | STUN & TURN included; 12k minutes/month; 250k chat messages; 100 simultaneous connected users; Voice/video/chat, Conferencing, Screen Share, File transfer, Whiteboard, Token-based auth; Up to 10 account managers; 500 MB media resources; HIPAA/HADS hosting available; Prices excl. taxes. |
| Developer + | €100 per user/month (monthly) | STUN & TURN included; 25k minutes/month; 1M chat messages; 250 simultaneous connected users; Same API features as above; Up to 10 account managers; 2 GB media resources; HIPAA/HADS hosting available; Prices excl. taxes. |
| Premium | €200 per user/month (monthly) | STUN & TURN included; 50k minutes/month; 2M chat messages; 500 simultaneous connected users; Up to 10 account managers; 5 GB media resources; HIPAA/HADS hosting available; Prices excl. taxes. |
| Premium + | €350 per user/month (monthly) | STUN & TURN included; 100k minutes/month; 5M chat messages; 1000 simultaneous connected users; Up to 10 account managers; 10 GB media resources; HIPAA/HADS hosting available; Prices excl. taxes. |
| Enterprise | Custom / contact sales | STUN & TURN included; Unlimited minutes/messages/simultaneous users; Unlimited media resources; Co-browsing, SIP interconnection, HIPAA/HADS hosting; Contact sales for pricing. |
Notes:
- Prices are presented on the vendor site as "taxes excluded" and the site states a 20% discount if billed annually.
- All subscription plans are described as "pricing by user" on the official pricing page.
Usage-based (pay-as-you-go) option (official site): Pricing model: Pay-as-you-go (credits) Free tier/trial: N/A (credits are purchased) Notes: The vendor offers "pay-per-use credits" if you prefer to buy credits or if you exceed your plan; volume discounts are available for high usage; detailed billing is also usage-based (minutes x participants) as documented on the official developer billing page.
