Workspace ONE Intelligence
Mobile app analytics tools
Mobile crash reporting software
Mobile app optimization software
Application development software
Mobile development software
Mobile analytics software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$10.00 per device per month
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What is Workspace ONE Intelligence
Workspace ONE Intelligence is a digital employee experience (DEX) and endpoint analytics product used to monitor and analyze device, application, and user experience signals across managed endpoints. It is typically used by IT operations, EUC/endpoint management teams, and security teams to troubleshoot issues, track adoption, and automate responses using rules and workflows. The product is closely integrated with the Workspace ONE platform and VMware/Omnissa endpoint management data sources, emphasizing operational analytics rather than consumer app store intelligence.
Deep endpoint telemetry integration
It ingests and correlates data from managed devices, apps, and Workspace ONE/UEM components, enabling analysis tied to real endpoint state. This supports operational use cases such as identifying problematic app versions, OS build issues, and device health trends. Compared with tools focused on app store performance, it is oriented to enterprise fleet visibility and remediation.
Automation and remediation workflows
It supports rules, alerts, and automated actions that can trigger responses based on observed conditions (for example, compliance posture changes or degraded device experience). This helps teams move from reporting to operational response without exporting data to separate systems for every workflow. The approach fits IT operations processes where rapid containment and standardized remediation matter.
Dashboards for DEX operations
It provides dashboards and experience-focused metrics intended for ongoing monitoring of endpoint and application experience. Teams can use these views to prioritize troubleshooting and measure the impact of changes such as OS upgrades or app rollouts. The emphasis is on enterprise user experience and device/app performance in managed environments.
Not app store intelligence
It is not designed for app store optimization, keyword tracking, competitive market estimates, or store listing experimentation. Organizations looking for acquisition, ranking, and store metadata analytics typically need a separate product category. This can be a gap for mobile product teams focused on consumer growth analytics.
Best within Workspace ONE
Many capabilities depend on Workspace ONE-managed endpoints and the surrounding VMware/Omnissa ecosystem. If an organization uses multiple endpoint management stacks, coverage and data consistency can be uneven without additional integrations. This can increase effort for enterprises seeking a single analytics layer across heterogeneous tooling.
Limited developer crash tooling
While it can surface application and device performance signals, it is not a dedicated mobile crash reporting platform with developer-centric features such as symbolication workflows, release-based crash grouping, and deep stack trace analysis. Engineering teams may still require specialized crash reporting and APM tooling for app development lifecycles. This makes it less suitable as the primary tool for mobile developer debugging.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Enterprise Edition (includes Workspace ONE Intelligence) | $10.00 per device / $15.00 per user per month (monthly pricing based on 12 months prepaid, production support) | Intelligence-driven secure digital workspace — includes employee experience & risk analytics with Workspace ONE (Omnissa) Intelligence; full Intelligence feature set is available with Enterprise SKU. cite |
| UEM Essentials | $5.25 per device / $9.45 per user per month (12 months prepaid) | Unified endpoint management across platforms; does NOT list Workspace ONE Intelligence in included features. cite |
| Desktop Essentials | $4.00 per device / $7.20 per user per month (12 months prepaid) | Enterprise desktop management; does NOT list Workspace ONE Intelligence. cite |
| Mobile Essentials | $3.00 per device / $5.40 per user per month (12 months prepaid) | Mobile device management and secure mobile apps; does NOT list Workspace ONE Intelligence. cite |
| Workspace ONE Intelligence (Add-On SKU) | Price not published on vendor site — contact sales / custom pricing | VMware/Omnissa documentation states a Workspace ONE Intelligence Add-On SKU exists to provide the full Intelligence feature set for customers who do not purchase the Enterprise SKU; vendor site does not publish an add-on price. cite |
Seller details
Omnissa
Palo Alto, California, United States
2024
Private
https://www.omnissa.com/
https://x.com/omnissa
https://www.linkedin.com/company/omnissa/
