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Neptune DXP

Features
Ease of use
Ease of management
Quality of support
Affordability
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Pricing from
Pay-as-you-go
Free Trial
Free version unavailable
User corporate size
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Medium
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User industry
  1. Energy and utilities
  2. Transportation and logistics
  3. Manufacturing

What is Neptune DXP

Neptune DXP is a low-code application development platform focused on building and extending enterprise applications, including web and mobile experiences. It is commonly used by IT and business application teams to create SAP-centric apps, portals, and workflows while reusing existing back-end services and data. The platform provides visual development tools, UI components, and deployment options that support both cloud and on-premises environments. It is positioned for organizations that want to accelerate delivery of business apps and digital workplaces without adopting a full custom-code approach for every use case.

pros

SAP-centric app enablement

Neptune DXP is designed to build applications that integrate closely with SAP systems and services. This focus can reduce effort for teams that need to expose SAP processes through modern web or mobile UIs. It supports patterns such as wrapping existing transactions and consuming APIs, which fits common enterprise modernization scenarios. For SAP-heavy environments, this specialization can be more direct than general-purpose experience platforms.

Low-code UI and workflow tooling

The product provides visual tools for building user interfaces and business logic with less hand-coding than traditional frameworks. This can speed up delivery for internal apps, portals, and task-based mobile experiences. Reusable components and templates help standardize UI patterns across teams. It is well aligned to rapid application development needs where time-to-delivery is a primary constraint.

Multiple deployment options

Neptune DXP supports deployment models that can fit enterprise infrastructure requirements, including scenarios where on-premises hosting is required. This flexibility can be important for regulated industries or organizations with strict data residency policies. It also supports distributing applications to different user groups (e.g., employees, partners) through controlled access. Compared with some experience platforms that are primarily SaaS-first, this can be a practical differentiator for certain buyers.

cons

Less suited for content-led DXP

Neptune DXP is primarily an application development and extension platform rather than a content management-centric digital experience suite. Organizations prioritizing advanced web content operations (editorial workflows, multi-site governance, and rich content modeling) may need to pair it with a dedicated CMS. This can increase architectural complexity when the main goal is marketing-led web experiences. Buyers should validate how far Neptune can go for content-heavy use cases versus app-centric experiences.

SAP dependency for best fit

The strongest value proposition typically appears in SAP-centric environments, where integration and extension are core requirements. In heterogeneous stacks, teams may find that some platform capabilities are less differentiated compared with broader low-code ecosystems. This can affect long-term standardization decisions if the organization is not committed to SAP as a strategic platform. Fit is therefore more sensitive to the enterprise application landscape than with vendor-agnostic tools.

Governance and lifecycle complexity

As with many low-code platforms, scaling from a few apps to a large portfolio requires disciplined governance around environments, versioning, testing, and release management. Teams may need to define clear development standards to avoid inconsistent UX and duplicated components. Integration, security, and performance requirements can still require skilled developers and architects. Buyers should assess how the platform supports enterprise SDLC practices and audit needs.

Plan & Pricing

Pricing model: Pay-as-you-go (usage-based) for infrastructure + monthly Operation Plan fee (per Managed Environment).

Operation plans (per documentation):

  • Business Plan (Europe) — 5x8h (8h initial response time on European business days).
  • Business Plan (Americas) — 5x8h (8h initial response time on US (West Coast) business days).
  • Business Plan (Europe & Americas) — 5x14h (8h initial response time on European + US (West Coast) business days).
  • Premium Plan — Response time defined via MAS agreement.

Infrastructure billing (DXP Cloud):

  • Compute SKU × Replica Size (billed hourly).
  • Database SKU (billed hourly).
  • Add-ons (e.g., Redis) billed hourly if enabled.

Prices / public availability:

  • Neptune does not publish fixed public price amounts for Neptune DXP Cloud on the website. The documentation instructs customers to log in to the Neptune DXP Portal and use the "Hosting Cost Calculator" to see the latest accurate pricing. Paid invoices are based on consumed resources + chosen Operation Plan.

Licensing notes:

  • Neptune DXP has two editions (Neptune DXP - SAP Edition and Neptune DXP - Open Edition).
  • The Neptune DXP Open Edition license is BYOL (bring-your-own-license) and is not part of Neptune DXP Cloud pricing.

Free trial / free plan:

  • Free plan (permanently free tier): Not published / Unavailable on the official site.
  • Free trial: Neptune offers a 30-day free trial license for two users (non-production) — activation via the Neptune DXP Portal; no credit card required.

How to obtain exact pricing:

  • Log in to the Neptune DXP Portal and use the "DXP Cloud" → "Hosting Cost Calculator", or contact Neptune sales / book a demo via the official site.

Notes / limitations:

  • No SKU price amounts or numeric subscription fees are publicly listed on Neptune's public website or documentation; specific hourly rates, per-user fees, or minimum paid amounts must be obtained from the DXP Portal or Neptune sales.

Seller details

Neptune Software AS
Oslo, Norway
2011
Private
https://www.neptune-software.com/
https://x.com/neptunesoftware
https://www.linkedin.com/company/neptune-software/

Tools by Neptune Software AS

Neptune DXP

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