ELMA365
CRM software
No-code development platforms
Application development software
Rapid application development (RAD) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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200,000 ₽ per year
Free Trial
Free version unavailable
Small
Medium
Large
- Professional services (engineering, legal, consulting, etc.)
- Manufacturing
- Construction
What is ELMA365
ELMA365 is a low-code/no-code platform for building business applications and automating workflows, with packaged modules for CRM and service processes. It is used by operations, IT, and business teams to model processes, create forms and data objects, and route tasks and approvals. The platform emphasizes BPM-style workflow design, configurable role-based access, and deployment as cloud or on-premises depending on edition and region.
Workflow-centric process automation
ELMA365 centers on modeling business processes with routing, approvals, SLAs, and task management. This fits organizations that need structured, auditable workflows beyond basic pipeline tracking. It supports cross-department scenarios (e.g., sales-to-service handoffs) where process control is a primary requirement.
Configurable apps without heavy coding
The platform provides visual tools to create entities, forms, and business rules, enabling rapid delivery of internal apps. Teams can adapt CRM objects and screens to match company-specific processes rather than forcing a fixed schema. This can reduce reliance on custom development for common line-of-business requests.
Deployment and integration options
ELMA365 is available in cloud and commonly offered with on-premises/self-hosted options, which can be important for regulated or data-residency-driven environments. It supports integration patterns (APIs/connectors) to exchange data with external systems such as email, telephony, and ERP. This helps when CRM is part of a broader application landscape rather than a standalone tool.
CRM depth varies by module
While ELMA365 includes CRM capabilities, it is primarily a platform for process automation and custom apps. Organizations seeking out-of-the-box sales features (advanced forecasting, territory management, extensive sales analytics, large app marketplaces) may need additional configuration or third-party components. Fit depends on how much CRM functionality is required versus workflow automation.
Configuration requires process expertise
No-code tools still require clear process design, data modeling, and governance to avoid inconsistent apps and reporting. Implementations often need skilled administrators or partner support to design reusable components and maintain standards. This can increase time-to-value compared with simpler, prescriptive CRM tools for small teams.
Ecosystem and global support coverage
Compared with the largest global CRM suites, ELMA365 typically has a smaller third-party marketplace and fewer prebuilt industry accelerators. Availability of local implementation partners, training, and documentation quality can vary by region and language. Buyers with multinational rollouts may need to validate support SLAs and partner capacity.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard (SaaS) | Named user license: 10,000 ₽ per user / year; Competitive (concurrent) user license: 20,000 ₽ per user / year; Additional cloud storage: 120 ₽ per GB / year | Subscription (SaaS). Standard edition supports up to ~200 named users (per page). Minimum distributable licenses: 20. |
| Standard (On-Premises) | Named user license: 17,000 ₽ one-time; Competitive (concurrent) user license: 34,000 ₽ one-time | Perpetual on-premises licensing for Standard edition. Minimum distributable licenses: 20. |
| External portal — Standard (SaaS) | 100 seats: 100,800 ₽ per year; 200 seats: 201,600 ₽ per year; other tiers listed as “–” or unavailable on page | External portal is licensed in packs (100, 200, 500, 1000, ...). SaaS subscription. |
| External portal — Standard (On-Premises) | 100 seats: 252,000 ₽ one-time; 200 seats: 504,000 ₽ one-time; 500 seats: 1,260,000 ₽ one-time; 1000 seats: 2,520,000 ₽ one-time | On-premises external-portal package (one-time fees). |
| Enterprise (SaaS / On-Premises) | Custom / Request pricing | Enterprise edition (for 200+ users) — vendor asks to request a quote; includes SLA, dedicated resources, deployment options. |
