
i-doit
Configuration management tools
DevOps software
CI/CD tools
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if i-doit and its alternatives fit your requirements.
€538.00 per year
Small
Medium
Large
- Information technology and software
- Public sector and nonprofit organizations
- Energy and utilities
What is i-doit
i-doit is an IT documentation and configuration management database (CMDB) product used to model and maintain information about IT assets, relationships, and services. It supports IT operations teams and service management processes that need a structured inventory and dependency view for incident, change, and audit use cases. The product focuses on CMDB data modeling, lifecycle documentation, and integrations with ITSM and discovery/monitoring tools rather than build-and-release automation. It is commonly deployed on-premises and is available in open-source and commercial editions.
Strong CMDB data modeling
i-doit provides a structured CMDB with configurable object types, attributes, and relationship mapping between configuration items. This supports dependency documentation across infrastructure, applications, and services. It fits organizations that need a central source of truth for asset and service relationships rather than a pipeline-centric tool.
IT documentation and lifecycle tracking
The product emphasizes documentation workflows such as asset ownership, contracts, locations, and lifecycle status. This helps teams maintain operational context needed for audits, change impact analysis, and troubleshooting. Compared with tools centered on deployment automation, i-doit is oriented toward ongoing IT operations documentation.
Integration and API options
i-doit supports integrations (including via API) to exchange CMDB data with other IT operations systems. This enables synchronization with service management, monitoring, or discovery sources where available. The integration approach supports using i-doit as a CMDB layer alongside separate automation and delivery tooling.
Not a CI/CD platform
i-doit does not primarily provide build, test, release orchestration, or deployment pipelines. Teams looking for end-to-end CI/CD capabilities typically need separate tools for source control, pipeline execution, and deployment automation. i-doit is better positioned as a supporting system for configuration and service data.
Data quality requires governance
Like many CMDB-focused products, value depends on keeping configuration items and relationships accurate over time. Without clear ownership, processes, and automated data feeds, CMDB records can become stale. Organizations may need to invest in discovery integrations and operational discipline to maintain reliability.
Implementation can be time-intensive
Initial setup often involves defining the data model, importing existing inventories, and aligning with ITSM processes. Customization and integration work can add project effort, especially in heterogeneous environments. Smaller teams may find the overhead high if they only need lightweight asset tracking.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| i-doit pro — Small (1,000 objects) | €538.00 per year | On-premises (self-hosted) full-featured license; support available separately; add-ons priced separately. |
| i-doit pro — Medium (5,000 objects) | €1,090.00 per year | On-premises full-featured license; support available separately; add-ons priced separately. |
| i-doit pro — Large (10,000 objects) | €1,987.00 per year | On-premises full-featured license; support available separately; add-ons priced separately. |
| i-doit pro — Flex (>10,000 objects) | From €1,987.00 per year (upon request) | Custom/enterprise sizing; contact sales. |
| i-doit cloud — Small (1,000 objects) | €860.00 per year | Hosted/cloud instance (no installation/maintenance); support included; add-ons priced separately. |
| i-doit cloud — Medium (5,000 objects) | €1,743.00 per year | Hosted/cloud instance; support included; add-ons priced separately. |
| i-doit cloud — Large (10,000 objects) | €3,178.00 per year | Hosted/cloud instance; support included; add-ons priced separately. |
| i-doit cloud — Flex (>10,000 objects) | From €3,178.00 per year (upon request) | Custom/enterprise sizing; contact sales. |
Notes: Add-ons (e.g., Trigger, VIVA2, Checkmk integrations) are priced separately and follow similar object-count tiers (Small/Medium/Large/Flex). i-doit also documents an "i-doit open" (Open/Community) edition and supports upgrades from the open edition to Pro.
Seller details
i-doit GmbH
Düsseldorf, Germany
Private
https://www.i-doit.com/
https://x.com/i_doit
https://www.linkedin.com/company/i-doit/