ResQ
Facility management software
Asset tracking software
CMMS software
Predictive maintenance software
Asset management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$30 per user per month
Free Trial unavailable
Free version
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What is ResQ
ResQ is a cloud-based facilities maintenance and work order management platform used to coordinate repairs and preventive maintenance across multiple locations. It supports service request intake, vendor dispatch, work order tracking, and reporting for operators that manage distributed sites such as retail, restaurants, and hospitality. The product emphasizes vendor network coordination and centralized visibility into maintenance activity and spend across locations.
Multi-site work order coordination
ResQ is designed for organizations that manage many locations and need a consistent workflow for maintenance requests and dispatch. It centralizes work order status, communications, and documentation across sites. This structure fits teams that need standardized processes across a distributed footprint.
Vendor dispatch and oversight
The platform supports assigning work to external service providers and tracking progress through completion. It provides a single system of record for vendor interactions tied to each work order. This can reduce reliance on email and phone calls for routine coordination.
Operational reporting for maintenance
ResQ includes reporting intended to help teams monitor work order volume, completion times, and maintenance activity by location. These outputs support operational reviews and identification of recurring issues. The focus aligns with facilities teams that need visibility rather than engineering-grade asset analytics.
Asset management depth unclear
Publicly available information does not clearly confirm the breadth of asset registry features such as hierarchical asset structures, detailed meter-based maintenance, or lifecycle costing. Organizations with complex equipment portfolios may need to validate asset data model capabilities. This is particularly relevant when comparing to tools that emphasize enterprise asset management depth.
Predictive maintenance capabilities uncertain
While the product is used for maintenance operations, publicly verifiable details on predictive maintenance (e.g., condition monitoring integrations, anomaly detection, or ML-driven failure prediction) are limited. Buyers seeking sensor-driven or reliability engineering workflows should confirm what is available beyond preventive maintenance scheduling. Integration requirements may drive additional implementation effort.
Implementation details not transparent
Information on APIs, prebuilt integrations (e.g., ERP/accounting, IoT platforms), and data export options is not consistently documented in public sources. This can make it harder to estimate integration effort during evaluation. Prospective customers may need a technical review to confirm fit with existing systems.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | Free for up to 3 regular users; additional Basic users $30/user/month (annual term) | Submit work orders; access ResQ Vendor Network; invite/manage trade relationships; recurring maintenance; asset lifecycle tracking; unlimited free requesters; 24/7 tech support. |
| Pro | Contact sales (10-seat minimum) | Everything in Basic plus: dedicated account manager, quarterly business reviews, preventive maintenance audits, budget management, invoice error prevention, consolidated payments, custom reporting, repair-vs-replace tracking, R365 EDI integration. |
