MEX Maintenance Software
CMMS software
Asset management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is MEX Maintenance Software
MEX Maintenance Software is a computerized maintenance management system (CMMS) used to plan, track, and document maintenance work for equipment and facilities. It supports asset registers, work orders, preventive maintenance scheduling, and maintenance history reporting for maintenance teams and operations managers. The product is commonly deployed in organizations that need structured maintenance processes across multiple assets and locations. It is positioned as a maintenance-focused system rather than a broader enterprise asset management suite.
Core CMMS workflow coverage
The product supports standard CMMS functions such as asset records, work orders, preventive maintenance, and maintenance history. These capabilities align with common requirements for maintenance teams that need repeatable processes and auditability. It fits organizations that want a dedicated maintenance system rather than a general workplace or facilities tool. The focus on maintenance workflows can reduce reliance on spreadsheets and email for tracking work.
Asset-centric maintenance records
MEX organizes maintenance activity around assets, helping teams link work orders, parts usage, and service history to specific equipment. This structure supports troubleshooting and lifecycle decisions by keeping historical context in one place. It also helps standardize asset data across sites when implemented consistently. Asset-based reporting is useful for identifying recurring failures and high-cost equipment.
Preventive maintenance scheduling
The system supports planned maintenance programs by scheduling recurring tasks and tracking completion. This helps teams move from reactive work to planned work and provides visibility into overdue or upcoming activities. Preventive maintenance records can support compliance and internal audits where maintenance evidence is required. Scheduling also helps balance workload across technicians and time periods.
Limited public technical detail
Publicly available documentation on integrations, APIs, and data export options is not always easy to verify from vendor-neutral sources. This can make it harder to assess fit for organizations that require integration with ERP, purchasing, or IoT/condition monitoring systems. Buyers may need vendor-led demonstrations and written confirmation of technical capabilities. Due diligence should include integration references and sample data flows.
May lack advanced EAM depth
For organizations needing advanced enterprise asset management features (for example, complex reliability programs, capital planning, or deep multi-entity governance), a CMMS-focused tool may require complementary systems or custom processes. Some teams may outgrow basic asset and work management as asset portfolios and compliance requirements expand. Fit depends on whether the organization needs maintenance execution only or broader asset lifecycle management. Evaluation should include long-term scalability requirements.
Implementation depends on data quality
Like most CMMS products, value depends heavily on accurate asset hierarchies, PM templates, and consistent technician usage. If asset data is incomplete or naming conventions vary by site, reporting and scheduling become less reliable. Organizations may need a structured rollout plan, training, and ongoing data governance. These efforts can add time and internal cost beyond software licensing.
Plan & Pricing
Pricing model: Custom / Contact sales (no public per-user pricing published on official site) Free tier/trial: Free trial available (time-limited trial; request via official trial request page)
Officially-published costs & add-ons (from vendor site):
- Annual Maintenance Agreement (AMA): AUD $600 per year (or AUD $43 per month via direct debit). Key notes: support plan including unlimited phone/email support, product upgrades, priority bug fixes and discounts. (Official blog post on MEX site)
- Training (public courses): Intro to MEX course - AUD $1,650 incl. GST; Advanced / Stores / Report Writing - AUD $990 incl. GST. (Official Training page)
- Apps: MEX apps are free to download, but require MEX user licenses to access the system. Prestart licenses are sold in packs of 20 (price per pack not published). (Official Apps / Sales pages)
- Licensing model: Concurrent-user licensing is used (no public per-user price; contact Sales for licensing/pricing). (Official Helpguide)
Notes & guidance:
- The vendor’s site repeatedly prompts users to "Get your pricing estimate" or "Contact Sales" — no public tiered or per-user subscription pricing for the core MEX CMMS is published on the official site.
- No permanent free plan is published on the official site (apps are free to download but require paid licenses to use).
Seller details
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