fitgap

Intervals

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$29 per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Information technology and software
  2. Professional services (engineering, legal, consulting, etc.)
  3. Media and communications

What is Intervals

Intervals is a web-based time tracking and project management application designed for service teams that need to track time and manage work against projects. It combines task lists, time entry, and reporting to support billing, utilization, and project status visibility. The product emphasizes structured time tracking tied to projects and tasks, with built-in reporting for managers and client-facing summaries.

pros

Integrated time and task tracking

Intervals links time entries directly to projects and tasks, which supports accurate job costing and project-level reporting. Teams can capture time as they work and keep task status in the same system. This reduces reliance on separate spreadsheets or disconnected timers. The workflow fits agencies and consultancies that bill by time or need utilization visibility.

Strong reporting for services work

The product provides reports oriented around time, projects, and people, which helps managers monitor budgets and progress. Reporting supports common service operations needs such as reviewing hours by project, by person, and over time. This is useful for internal performance reviews and for preparing client summaries. The focus is more on operational reporting than on broad CRM-style analytics.

Project-centric organization model

Intervals structures work around projects with associated tasks, people, and time, which aligns with how many professional services teams operate. This model makes it easier to understand what work is in scope and where time is being spent. It also supports consistent project setup across clients. Compared with broader business suites, it stays focused on project execution and time capture.

cons

Limited portfolio/program depth

Intervals supports managing multiple projects, but it is not primarily designed for advanced portfolio and program management. Organizations that require complex cross-project dependencies, strategic roadmapping, or governance workflows may find gaps. Reporting is strong for time and project operations, but less oriented to enterprise PPM controls. Larger PMOs may need complementary tooling.

Fewer end-to-end business modules

The product focuses on projects, tasks, and time tracking rather than providing a broad set of adjacent modules such as full CRM, quoting, or deep finance automation. Teams looking for a single system to run sales-to-cash may need integrations or separate applications. This can increase administrative overhead when data must be reconciled across systems. Fit is best when time tracking and project delivery are the primary needs.

UI and workflow rigidity risk

Intervals is oriented toward structured project/time workflows, which may feel less flexible for teams that prefer highly customizable workspaces. If a team needs extensive custom objects, bespoke workflows, or visual collaboration canvases, the product may not align. This can affect adoption for non-services teams or cross-functional groups. Evaluating configuration options and day-to-day usability is important during trials.

Plan & Pricing

Plan Price Key features & notes
Lite $29 per month 3 Users included; 3 active projects; Time tracking, Task management, Project management, Reports & analysis, Invoicing & payments, Document storage; 14-day free trial; Built for individual freelancers.
Basic $49 per month Unlimited Users included; 10 active projects; All standard features (time tracking, task/project management, reports, invoicing, document storage); 14-day free trial; Built for small teams.
Professional $99 per month Unlimited Users included; 30 active projects; All standard features; 14-day free trial; High project volume teams.

Notes: The official Intervals pricing page shows a Monthly/Annual toggle with "Save 20%" (annual) but does not list explicit annual prices on the page. Intervals help documentation also references higher-tier plans (up to $299/month) and annual payment options for some tiers (Top Shelf and Unlimited), but the primary pricing page lists the three tiers above.

Seller details

Pelago, Inc.
New York, NY, USA
2017
Private
https://www.pelagohealth.com/
https://x.com/PelagoHealth
https://www.linkedin.com/company/pelagohealth/

Tools by Pelago, Inc.

Intervals
Pelago

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