Microsoft Purview Communication Compliance
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$12.00 per user per month
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- Arts, entertainment, and recreation
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What is Microsoft Purview Communication Compliance
Microsoft Purview Communication Compliance is a compliance monitoring capability in the Microsoft Purview suite that helps organizations detect, review, and remediate policy violations in employee communications. It is used by compliance, legal, HR, and security teams to supervise messages and collaboration activity across Microsoft 365 workloads and supported third-party sources. The product combines configurable policies, machine-learning-based and keyword-based detection, reviewer workflows, and case management to support investigations and regulatory supervision. It is typically deployed in organizations that already use Microsoft 365 and need centralized oversight of communications risk.
Deep Microsoft 365 integration
It integrates natively with Microsoft 365 communication channels such as Exchange email, Microsoft Teams, and other supported collaboration workloads. This reduces the need for separate connectors and simplifies identity, access control, and eDiscovery handoffs within the same ecosystem. Organizations using related Purview capabilities can align communication supervision with audit, retention, and information protection policies.
Policy-driven review workflows
It provides configurable policies for detecting specific compliance risks (for example, harassment, insider risk indicators, or regulatory supervision scenarios) and routes flagged items to reviewers. Reviewer tooling supports triage, annotation, escalation, and case-based handling to create a repeatable process. These workflows help standardize how compliance teams document decisions and follow-up actions.
Centralized compliance reporting
It supports dashboards and reporting for policy matches, reviewer actions, and case outcomes to help demonstrate oversight. The product maintains an audit trail of review activity that can be used for internal governance and external examinations. This centralization can reduce reliance on manual spreadsheets and ad hoc sampling processes.
Microsoft-centric coverage
The strongest coverage is for Microsoft 365 workloads, and monitoring beyond that depends on available connectors and supported sources. Organizations with significant non-Microsoft collaboration tools may need additional products or integrations to achieve consistent supervision. This can complicate policy standardization and reporting across channels.
Licensing and feature complexity
Capabilities are tied to Microsoft Purview and Microsoft 365 licensing, and required SKUs can vary by feature and tenant configuration. This can make cost estimation and entitlement validation non-trivial for procurement and compliance owners. Larger deployments often require careful planning to avoid gaps between policy requirements and licensed functionality.
Tuning required to reduce noise
Detection policies typically require tuning to manage false positives and align with organizational language and context. High alert volumes can increase reviewer workload and slow investigations if policies are not calibrated. Ongoing maintenance is usually needed as communication patterns, regulations, and business terminology change.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Microsoft 365 E5 Compliance (Microsoft Purview Suite) | $12.00 per user/month (paid yearly) | Communication Compliance is included for messages exchanged within Microsoft 365 applications; annual commitment required. |
Pricing model: Pay-as-you-go (for non-Microsoft 365 generative AI interactions) Free tier/trial: Microsoft 365 E5 Compliance trial available (see vendor site) Example costs: Communication Compliance — Standard: $300 per 1,000,000 text records; Communication Compliance — Premium: $500 per 1,000,000 text records. Unit definition & notes: A "text record" = up to 1,000 characters. These PAYG meters apply to non-Microsoft 365 generative AI interactions and are billed to an Azure subscription linked to your Microsoft 365 tenant.
Seller details
Microsoft Corporation
Redmond, Washington, United States
1975
Public
https://www.microsoft.com/
https://x.com/Microsoft
https://www.linkedin.com/company/microsoft/
