Matter
Productivity bots software
Employee engagement software
Employee recognition software
Team building software
HR analytics software
Survey software
Talent management software
Employee experience software
Administrative software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Matter and its alternatives fit your requirements.
$1 per user per month
Free TrialFree version
Small
Medium
Large
-
What is Matter
Matter is an employee recognition and feedback platform designed to help teams give peer-to-peer kudos, collect feedback, and run lightweight engagement workflows. It is commonly used by people teams and managers to support recognition programs, recurring check-ins, and pulse-style questions. The product emphasizes in-workflow usage through integrations with collaboration tools and provides basic reporting to track participation and recognition activity.
Peer recognition in daily tools
Matter focuses on making recognition and feedback easy to complete where employees already work, rather than requiring a separate destination portal. This can reduce friction for participation compared with systems that rely on periodic logins. It supports lightweight, repeatable recognition moments that fit distributed and hybrid team routines.
Structured feedback and prompts
The product supports guided prompts and workflows for giving feedback, which helps standardize how recognition and input are captured. This can be useful for managers running recurring check-ins or for teams that want consistent feedback formats. Structured inputs also make it easier to summarize activity in reporting.
Participation and activity reporting
Matter provides visibility into recognition and feedback activity, helping HR and team leads monitor adoption and engagement. Reporting can support program governance (e.g., who is participating, frequency, and trends over time). This is helpful for organizations that want measurable signals without deploying a full HR suite.
Limited depth for HR suites
Matter centers on recognition and feedback rather than end-to-end talent management. Organizations needing deep performance management, compensation planning, or complex org analytics may require additional systems. As a result, it may function best as a complementary tool rather than a system of record.
Analytics may be high-level
While it offers reporting on recognition and engagement activity, it may not provide the advanced modeling, data exploration, or dashboarding expected from dedicated analytics platforms. Teams that want to blend recognition data with broader business datasets may need exports and a separate BI layer. This can add operational overhead for analytics-heavy organizations.
Integration-dependent user experience
The strongest workflows typically rely on integrations with collaboration platforms, so value can vary based on the tools a company standardizes on. If an organization uses unsupported channels or has strict admin controls, rollout can be slower. Some teams may still need a web app for administration and reporting, which can reduce the “in-flow” experience.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 (forever) | Peer-to-peer kudos recognition, kudos template library, Feedback Friday™, Slack & Microsoft Teams integration. |
| Basic | $1 per user/month (billed annually) — $2 per user/month (billed monthly) | Everything in Free + Celebrations (birthdays/anniversaries), Custom kudos (company values), Analytics & reporting. |
| Pro | $3 per user/month (billed annually) — $4 per user/month (billed monthly) | Everything in Basic + Rewards (3,500+ gift cards and donations across 200+ countries), Custom company-branded rewards, Challenges & incentives, advanced rewards controls. |
| Enterprise | Contact Sales (custom pricing) | Everything in Pro + Enterprise Grid, manager management, HRIS/platform integrations, shared channel support and dedicated team. |
| Surveys (Add-on) | +$2 per user/month (billed annually) — +$3 per user/month (billed monthly) | Pulse and eNPS surveys, onboarding & custom surveys, Slack & Teams delivery, rewards platform integration, real-time insights & reporting. |
Seller details
Matter App, Inc.
Private
https://matterapp.com/
https://x.com/matterapp
https://www.linkedin.com/company/matterapp/
