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Sling

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$1.70 per user per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Arts, entertainment, and recreation
  2. Education and training
  3. Accommodation and food services

What is Sling

Sling is a workforce management application focused on building and communicating employee schedules for hourly teams. It is commonly used by small to mid-sized businesses in retail, restaurants, and hospitality to publish schedules, manage shift swaps, and coordinate team communication. The product combines scheduling with basic time tracking, availability management, and labor cost controls, with mobile apps designed for frontline staff.

pros

Strong shift scheduling workflow

Sling provides core tools for creating schedules, assigning shifts, and publishing updates to employees. It supports availability, time-off requests, and shift swap workflows that reduce back-and-forth between managers and staff. These capabilities align well with hourly, multi-shift environments such as restaurants and hospitality operations.

Built-in team communication

The product includes messaging and announcements tied to schedules, which helps managers communicate changes and operational notes in one place. This reduces reliance on separate chat tools for schedule-related coordination. For distributed teams, mobile access helps employees view schedules and respond to requests quickly.

Labor cost visibility features

Sling includes features aimed at controlling labor, such as wage-based scheduling views and reporting that can help managers monitor staffing costs. This is useful for businesses that need to balance coverage with budget constraints. It provides a lighter-weight approach than broader HR suites while still addressing common labor planning needs.

cons

Limited full-suite HR depth

Sling focuses on scheduling and related workforce workflows rather than end-to-end HR management. Organizations needing payroll processing, benefits administration, or advanced HRIS capabilities typically require additional systems. This can increase integration and administration effort as requirements expand.

Advanced WFM may be missing

For complex operations, Sling may not cover advanced workforce management needs such as sophisticated forecasting, optimization, or enterprise-grade rules engines. Larger contact-center-style environments often require deeper intraday management and performance tooling. Teams with complex compliance constraints may need more configurable policy controls.

Integrations vary by use case

Integration needs differ widely across POS, payroll, and time-clock ecosystems in restaurants and hospitality. Depending on the existing stack, organizations may find that required integrations are not available out of the box or require workarounds. This can limit automation between scheduling, time & attendance, and downstream payroll.

Plan & Pricing

Plan Price Key features & notes
Free Free — up to 30 users Core scheduling & communication: shift scheduling, time-off requests, available shifts, news sharing, long-term scheduling, private messaging, shift alarms, shift templates.
Premium $2.00 per user/month (monthly) — $1.70 per user/month (billed annually, 15% discount) Adds mobile time tracking, labor cost management, overtime tracking, private & group messaging, calendar synchronization; includes all Free features.
Business $4.00 per user/month (monthly) — $3.40 per user/month (billed annually, 15% discount) Adds kiosk time tracking, reports (attendance/hours/payroll/labor), no-shows & sick call-out tracking, PTO management, auto-assigning shifts, advanced labor reporting; includes Premium features.

Seller details

Sling, Inc. (a Toast, Inc. company)
Boston, MA, USA
2015
Subsidiary
https://getsling.com/
https://x.com/getsling
https://www.linkedin.com/company/getsling/

Tools by Sling, Inc. (a Toast, Inc. company)

Sling

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