Infor Workforce Management (WFM)
Workforce management software
Healthcare HR software
Health care software
Health care operations software
Employee leave management software
EMS management software
Executive information system software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Infor Workforce Management (WFM)
Infor Workforce Management (WFM) is a workforce management platform used to plan, schedule, and track labor across hourly and shift-based workforces. It supports time and attendance, scheduling, labor forecasting, and absence/leave-related processes, with common use cases in complex operations such as healthcare and other 24/7 environments. The product is typically deployed as part of broader Infor enterprise applications and integrates with HR, payroll, and operational systems.
Broad WFM functional coverage
Infor WFM covers core workforce management needs including scheduling, time and attendance, and labor analytics. This breadth supports organizations that want one system for multiple labor processes rather than separate point tools. It is suited to environments with complex shift patterns and compliance-driven timekeeping requirements.
Enterprise integration options
Infor WFM is designed to integrate with HR and payroll ecosystems, including other Infor enterprise applications. This can reduce duplicate data entry for employee profiles, pay rules, and organizational structures. It also supports integration patterns commonly required in large organizations (e.g., interfaces to payroll and identity systems).
Fit for complex operations
The product targets organizations with large, distributed workforces and multi-site scheduling needs. It supports rule-based scheduling and timekeeping that can reflect union rules, overtime policies, and local labor regulations. This makes it applicable to healthcare operations where coverage requirements and staffing constraints are frequent.
Implementation can be resource-heavy
Deployments often require detailed configuration of pay rules, scheduling rules, and integrations to payroll/HR systems. Organizations may need specialized implementation partners or internal expertise to complete rollout and ongoing changes. This can increase time-to-value compared with lighter-weight workforce apps.
User experience varies by module
Organizations may find that usability differs across scheduling, timekeeping, and administrative functions, especially when compared with newer mobile-first workforce tools. Training and change management can be significant for managers and schedulers. Mobile and self-service experiences may require careful configuration to meet frontline expectations.
Healthcare-specific scope depends on edition
While commonly used in healthcare environments, not all healthcare HR or clinical staffing workflows are covered out of the box in every deployment. Some advanced needs (e.g., specialized credentialing, complex acuity-based staffing, or EMS-specific workflows) may require additional modules, third-party systems, or custom integration. Buyers should validate required healthcare operational workflows during evaluation.
Seller details
Infor
New York, NY, USA
2002
Subsidiary
https://www.infor.com/
https://x.com/infor
https://www.linkedin.com/company/infor/
