fitgap

Workforce.com

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
Take the quiz to check if Workforce.com and its alternatives fit your requirements.
Pricing from
Contact the product provider
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Accommodation and food services
  2. Real estate and property management
  3. Retail and wholesale

What is Workforce.com

Workforce.com is a workforce management platform that helps hourly and shift-based organizations plan labor, schedule employees, track time and attendance, and manage leave. It is used by operations, HR, and frontline managers in industries such as retail, hospitality, healthcare, and other multi-site environments. The product combines scheduling, time capture, compliance-oriented rules, and labor cost controls in one system, with integrations to payroll and HR systems depending on region and plan.

pros

Integrated scheduling and timekeeping

The platform combines employee scheduling with time and attendance capture, reducing the need to run separate tools for rosters and timesheets. Managers can publish schedules and collect worked time in the same workflow, which supports common shift-based operations. This consolidation can simplify reporting on planned vs. actual labor and reduce manual reconciliation.

Labor rules and compliance support

Workforce.com includes configurable rules intended to reflect award/union rules, break requirements, overtime, and other policy constraints. These controls help managers identify potential compliance issues during scheduling and time approval. The approach aligns with needs in regulated, hourly-work environments where labor costs and penalties are sensitive.

Multi-site operations capabilities

The product supports organizations with multiple locations and large frontline teams, including role-based access and location-level scheduling. It provides operational views that help managers coordinate coverage across sites and departments. This is useful for businesses that need standardized scheduling processes while allowing local adjustments.

cons

Payroll is not universal

Although the product is often used alongside payroll, payroll processing availability and depth vary by country and plan. Many deployments rely on integrations to third-party payroll providers rather than running payroll end-to-end in Workforce.com. Buyers should validate supported payroll workflows, tax filing, and statutory reporting for their jurisdiction.

Implementation requires configuration effort

Accurate results depend on correctly configuring pay rules, break policies, roles, and location structures. Organizations with complex awards/union rules or multiple job types may need additional setup time and stakeholder input. Data migration and integration testing can add effort for teams replacing legacy scheduling or time clocks.

Limited fit for niche verticals

While it covers common workforce management needs, it is not purpose-built for niche categories such as bookseller-specific workflows or farm payroll requirements. Industry-specific features (e.g., specialized piece-rate, seasonal agricultural compliance, or POS-native bookstore operations) may require customization or external systems. Prospective customers should confirm vertical requirements beyond core WFM, time, and leave management.

Plan & Pricing

Plan Price Key features & notes
All-in-One Not publicly listed — Request Pricing (contact sales) All Scheduling, HR, and Payroll features; advanced implementation support. (Pricing page shows "Request Pricing").
Scheduling Not publicly listed — Request Pricing (contact sales) Employee Scheduling, Labor Forecasting, Communications, Shift Management, Employee App.
Payroll Not publicly listed — Request Pricing (contact sales) Full Service Payroll, Time & Attendance, Wage & Hour Automation, Tax Filing, Benefits Management.
HR Not publicly listed — Request Pricing (contact sales) Onboarding & Offboarding, HRIS & Self-Service, Time & Attendance, Performance, Applicant Tracking.

Notes: Workforce.com’s official pricing page states licensing is "per user" and that exact costs depend on modules selected, staff count, and implementation requirements; the vendor asks prospects to contact sales or request a demo to receive a customised quote..

Seller details

Workforce.com
Sydney, Australia
2012
Private
https://workforce.com/
https://x.com/workforce_com
https://www.linkedin.com/company/workforce-com/

Tools by Workforce.com

Workforce.com

Best Workforce.com alternatives

Paycom
UKG Pro
Sirenum by Bullhorn
Homebase
See all alternatives

Popular categories

All categories