Human Interest
401(k) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$80 per month base + $5 per eligible employee per month
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What is Human Interest
Human Interest is a cloud-based 401(k) and retirement plan platform that provides plan administration, recordkeeping, and investment management services for employers. It targets small and mid-sized businesses that want to set up and run a 401(k) with integrated payroll connectivity and employee self-service. The product emphasizes automated onboarding, contributions processing, and compliance workflows, with support for advisors and payroll partners as distribution channels.
Payroll integrations and automation
Human Interest supports integrations with many payroll providers to automate contribution calculations, file exchange, and ongoing deductions. This reduces manual data entry and helps keep employee deferrals and employer matches aligned with payroll runs. Automated workflows can also streamline common administrative tasks such as eligibility tracking and enrollment events.
End-to-end plan administration
The platform combines plan setup, recordkeeping, and ongoing administration in one service. It includes tools and services for compliance-related activities such as nondiscrimination testing support and required notices, depending on plan design and service package. For employers, this consolidates vendor coordination compared with using separate providers for administration and recordkeeping.
Employer and employee self-service
Human Interest provides web-based dashboards for employers to manage plan settings, monitor contributions, and access plan documents. Employees can enroll, set contribution rates, and view account information through an online experience. This self-service model can reduce routine inquiries and improve visibility into plan status for both audiences.
Pricing varies by plan
Total cost depends on plan design, participant count, selected services, and investment lineup, so it may be harder to compare on price without a quote. Some fees may be split across employer-paid administrative charges and participant-paid investment or account-related fees. Organizations that require highly predictable, flat pricing may need careful review of the fee schedule.
Less fit for complex plans
Companies with complex eligibility rules, multiple payrolls, union populations, or advanced plan features may require additional configuration and operational support. Some edge cases can introduce manual steps even with payroll integrations. Larger enterprises may prefer platforms optimized for high-volume, multi-entity administration and bespoke reporting.
Integration coverage not universal
While the product integrates with many payroll systems, not every payroll provider or HRIS is supported, and integration depth can vary. If a payroll system is unsupported, employers may need to use file uploads or manual processes for contributions and census updates. This can increase administrative effort and the risk of timing or data-quality issues.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essentials | $80 per month base + $5 per eligible employee per month | Affordable all-in-one 401(k) solution; 3% cashback (up to $250) with (k)ickstart®, zero transaction-fee guarantee for employees and employers, integrations with 500+ payroll providers, flexible plan design (auto-enroll, safe harbor, profit-sharing), Human Interest Advisors serves as investment fiduciary, Customer Experience Guarantee. |
| Complete | $180 per month base + $7 per eligible employee per month | Everything in Essentials, plus Human Interest signs & files Form 5500, Human Interest serves as 3(16) administrative fiduciary for select services, Human Interest procures ERISA bond. |
| Concierge | $280 per month base + $9 per eligible employee per month | Everything in Complete, plus dedicated Account Manager, ongoing 360° compliance monitoring and data alerts, Audit Relief™ (audit cost-reduction), assistance filing for government tax credits, Human Interest covers $50,000 of qualified DOL audit expenses, customizable eligibility criteria. |
Notes: A one-time setup fee of $499 may apply. Asset-based fees: Human Interest Advisors (HIA) advisory fee of 0.01% of plan assets and Human Interest Inc. (HII) recordkeeping/custody-related fee of 0.05% of plan assets (both deducted monthly from participant accounts). All prices exclusive of taxes.
Seller details
Human Interest Inc.
San Francisco, CA, USA
2015
Private
https://humaninterest.com
https://x.com/humaninteresthq
https://www.linkedin.com/company/human-interest/
