Better Stack
Application performance monitoring (APM) tools
Cloud infrastructure monitoring software
Log monitoring software
Observability solution suites software
Website monitoring software
Incident management software
IT alerting software
Log analysis software
DevSecOps software
Monitoring software
Application manager software
Server management software
System information software
System management software
System optimizer software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Better Stack
Better Stack is an observability and incident response platform that combines uptime/website monitoring, log management, and on-call alerting into a single service. It targets software teams that need to detect outages, investigate issues using logs, and coordinate incident response workflows. The product emphasizes quick setup with hosted monitoring and log ingestion, plus integrated status pages and incident timelines for communication and post-incident review.
Integrated monitoring and on-call
Better Stack bundles uptime checks, alerting, and incident response features so teams can detect issues and route notifications without stitching together multiple tools. It supports on-call schedules and escalation policies alongside monitoring alerts. This reduces handoffs between monitoring and incident management during outages.
Centralized log collection and search
The platform provides hosted log ingestion and a UI for searching and analyzing logs to support troubleshooting. Teams can use logs to validate alerts and narrow down root causes without maintaining their own log storage cluster. This is useful for organizations that want a managed option rather than operating log infrastructure.
Status pages and incident timelines
Better Stack includes customer-facing status pages and incident communication features that connect to monitoring events. It maintains incident timelines that help document what happened and when, supporting post-incident review. This is practical for teams that need both internal response coordination and external communication in one place.
Limited depth for advanced APM
While Better Stack covers monitoring and logs, it is not primarily positioned as a full-fidelity APM and distributed tracing platform. Teams needing deep code-level performance diagnostics, advanced tracing, or broad auto-instrumentation across many runtimes may require additional tooling. This can matter for complex microservices environments where tracing is central to investigations.
Fewer enterprise governance controls
Compared with larger observability suites, Better Stack may offer fewer options for enterprise-scale governance such as granular multi-tenant administration, complex role models, and extensive compliance controls. Organizations with strict internal controls may need to validate features like auditability and data residency. These requirements often appear in regulated or very large deployments.
Potential cost scaling with volume
Log and monitoring platforms commonly price based on ingestion, retention, or event volume, which can increase as systems grow. Teams with high log throughput or long retention needs should model costs and retention policies early. Without careful filtering and sampling, log volume can become a budget constraint.
Plan & Pricing
Tiered plans (subscription-based):
| Plan | Monthly price | Annual price (billed yearly) | Key features & notes |
|---|---|---|---|
| Free (Personal projects) | $0 per month | $0 per month | 10 monitors & 10 heartbeats, 1 status page, Slack & e-mail alerts, 100,000 exceptions/month, 3 GB logs retained for 3 days, 2B metrics retained for 30 days, 3 GB warehouse events stored for 30 days. |
| Responder (Uptime + Incident Management) | $34 per license per month | $29 per license per month | Includes a single responder license with unlimited phone call & SMS alerts, on-call scheduling, incident management, unlimited team members (listed as $0 per member), free access to Telemetry. |
Telemetry bundles (subscription tiers):
| Bundle | Monthly price | Annual price (billed yearly) | Included capacity / Key features |
|---|---|---|---|
| Nano | $30 per month | $25 per month (billed yearly) | 50 GB Traces, 50 GB Logs, 2.5B Metrics. |
| Micro | $120 per month | $100 per month (billed yearly) | 210 GB Traces, 210 GB Logs, 11B Metrics. |
| Mega | $250 per month | $210 per month (billed yearly) | 450 GB Traces, 450 GB Logs, 30B Metrics. |
| Tera | $500 per month | $420 per month (billed yearly) | 925 GB Traces, 925 GB Logs, 70B Metrics. |
Enterprise Warehouse/querying add-ons:
| Feature | Monthly price | Annual price (billed yearly) | Notes |
|---|---|---|---|
| Turbo querying | $2,000 per month | $1,660 per month | Higher-performance querying tier for Warehouse. |
| Ultra querying | $4,000 per month | $3,330 per month | |
| Hyper querying | $6,000 per month | $5,000 per month |
Usage-based & add-ons (labeled list):
Pricing model: Mixed — subscription + usage-based add-ons Examples / unit costs (official site):
- Logs ingestion: $0.10 per GB (ingestion).
- Logs retention (object storage): $0.05 per GB per month.
- Warehouse retention on NVMe SSD: $1.00 per GB per month.
- Ingestion via AWS Direct Connect: $0.04 per GB.
- Embeddings (embeddinggemma:300m): $0.20 per million tokens.
- Errors (exceptions): 100,000 exceptions included; additional exceptions $0.000050 per exception; retention 90 days.
- Metrics: 2B data points included; additional 1B data points retained: $5 (per month).
- Transaction monitoring (Playwright): 100 Playwright minutes = $1 (usage-priced).
- Uptime monitoring: 10 monitors included; additional 50 monitors = $25 per month ($21 per month billed yearly).
- Heartbeats: 10 heartbeats included; additional 10 heartbeats = $20 per month ($17 per month billed yearly).
- Status pages: 1 status page included; additional public status page $15 per month ($12 billed yearly). Custom CSS/JS $15/$12 per page per month. White-label remove footer $250 per page per month ($208 billed yearly). Password-protected status page $50 per page per month ($42 billed yearly). IP restricted page $250/$208 per page per month. Subscribers: 1,000 subscribers included; additional 1,000 subscribers $40 per month.
- Call routing (per phone number): $250 per month ($208 billed yearly).
- Host data in your own bucket (logs/warehouse): $250 per month ($208 billed yearly) [also listed under custom cluster/host options].
- Single Sign-On (Azure/Okta): $5 per user per month (listed under Security; Google SSO included).
- Reporting & analytics: $5 per member per month ($4 per member per month billed yearly).
Notes: All pricing above and included capacities, retention periods, and unit prices were taken from Better Stack's official pricing page. The site also mentions a 60-day money-back guarantee but does not advertise a time-limited "free trial".
Seller details
Better Stack
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https://betterstack.com/
https://x.com/betterstackhq
https://www.linkedin.com/company/better-stack/
